Financial Success Coach -SSOC

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-SSOC role at OSU-OKC

The Financial Success Coach provides individualized financial strategies and referral recommendations for students at risk for attrition due to financial reasons. They work closely with the Student Success and Opportunities Center (SSOC) team to support student need and ensure progress toward degree completion.

The Financial Success Coach understands student financial struggles, the campus resources for addressing them, and the collaborative efforts required to work as a campus wide team to help students succeed. They understand the student need/financial burden and work directly with Scholarships and Financial Aid staff to address immediate monetary needs of students via intervention activities, education, and financial counseling. Counsel students and families regarding opportunities for financial aid, loans, scholarships, work-study, part-time jobs, etc.

Support OSU-OKC's recruitment and retention mission through presentation of information and student communications.

• Provide individualized financial strategies and referral recommendations for students at risk for attrition due to financial reasons.
• Understand student financial struggles, the campus resources for addressing them, and the collaborative efforts required to work as a campus wide team to help students succeed.
• Understand the student need/financial burden and work directly with Scholarships and Financial Aid staff to address immediate monetary needs of students via intervention activities, education, and financial counseling.
• Counsel students and families regarding opportunities for financial aid, loans, scholarships, work-study, part-time jobs, etc.
• Support OSU-OKC's recruitment and retention mission through presentation of information and student communications.
• Seek out students at risk for attrition by electronic, text, written, verbal, and in person means and follow up with all contacts to encourage students to engage in successful college behaviors.

• Bachelor's degree or higher.
• Minimum of two years work experience providing customer service, problem solving, and effective communication with diverse constituents.
• Experience in providing financial education or comparable position.

• Bachelor's degree in education, social work, or human services, or a bachelor's degree with relevant experience assisting high school students, college students, or adult learners.
• Experience providing instruction, success coaching, or counseling to adult learners.

• Must be able to work flexible hours to include some nights and weekends.
• Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.

• Duties require extended periods of sitting, talking and listening.
• Duties require extensive use of computers, telephones and other office equipment.
• Requires possible lifting of up to 25 lbs.