Quality Engineer

The Opportunity:

Drive Quality and Customer Success

We seek a dedicated Quality Engineer to drive continuous process quality and ensure superior product reliability in a high-speed manufacturing environment. You will manage core quality functions:
Process Control Plans (PCP) and Process Failure Mode and Effects Analysis (PFMEA). Success is measured by reducing Risk Priority Number (RPN), improving First Pass Yield (FPY), and decreasing warranty costs.

• Process Planning:
  Develop, maintain, and manage core quality documentation, including Process Control Plans (PCPs) and PFMEA.
• Problem Solving (CAPA):
  Drive Corrective and Preventative Action (CAPA) from both internal metrics (FPY) and external feedback (Warranty claims, customer PPM).
• Root Cause & Failure Analysis:
  Lead and mentor cross‑functional teams in rigorous “root cause” analysis and quick‑turnaround failure analysis for customer returns.
• Customer & Crisis Management:
  Serve as the primary Quality liaison, managing all necessary customer interaction, audits, and the decisive resolution of critical quality issues.
• Operational Excellence & NPI:
  Own the quality assurance portion of APQP/PPAP for new product introductions and serve as the subject matter expert in all Lean Manufacturing initiatives.

• A Bachelor’s Degree in a relevant Engineering discipline (e.g., Mechanical, Electrical, Industrial) or related field OR a minimum of 5 years of direct experience in a Quality Engineering role within a manufacturing setting, focusing on process quality techniques and structured quality improvement programs.
• Basic technical knowledge in the manufacturing or processing of complex electrical and/or mechanical devices is required.
• MANDATORY
  
  EXPERIENCE:
  
  Must be experienced with quality systems and customer/supplier relationships within a highly regulated environment like medical or automotive.
• ISO‑9000 experience is a must.
• Desirable
  
  Certifications:
  
  Certified Quality Engineer (CQE) or Certified Quality Technician (CQT) highly valued.

• Analytical & Statistical Mastery:
  Strong analytical and mathematical skills, including the ability to apply statistical concepts, process control, and capability studies to practical manufacturing problems.
• Leadership & Mentorship:
  Proven ability to effectively coach, mentor, and lead technical teams, managing multiple concurrent priorities simultaneously.
• Communication & IT:
  Excellent technical writing skills for procedures and reports. Must be proficient with standard business software (Word, Excel, etc.) and capable of presenting complex findings to diverse audiences.

• Requires frequent standing, walking, sitting, and hands‑on work with objects.
• Must be able to frequently lift and move up to 25 pounds, and occasionally up to 50 pounds.
• Work environment involves exposure to moving mechanical parts and moderate noise levels.

Mid‑Senior level

Full‑time