Sales Engineer

About the Role

United Systems is seeking a Sales Engineer (SE) to bridge the gap between technical delivery and business development. The Sales Engineer plays a key role in translating client business needs into accurate, actionable, and profitable technical solutions. Working closely with Account Executives, Project Managers, and Service Delivery teams, this role ensures precision, consistency, and efficiency across Managed IT, Cloud, Cybersecurity, and Infrastructure projects.

Key Responsibilities

• Partner with Account Executives to qualify technical requirements during discovery and client consultations.
• Translate business objectives into technical architectures and scopes of work that align with client needs and company capabilities.
• Develop accurate, standardized Statements of Work (SOWs), Bills of Material (BOMs), and proposal documentation.
• Present and explain technical solutions to clients in clear, business-friendly language.
• Collaborate with Service Operations and Project Delivery teams to validate scope accuracy, effort estimates, and resource planning.
• Maintain and refine solution templates, scope libraries, and pricing calculators to improve quoting efficiency.
• Review project outcomes and profitability to enhance future scope precision and reduce margin erosion.
• Serve as subject matter expert for infrastructure, cloud, and cybersecurity solution offerings.
• Act as the escalation point for technical validation of large or complex opportunities.
• Leverage internal systems to manage opportunities and meet SLA targets for SOW delivery and project handoffs.
• Maintain a SOW/BOM accuracy rate within target (