Host, Entertainment & Gaming, Customer Service Rep

Host – Andretti Indoor Karting & Games

Location:

Oklahoma City, OK. Pay range: $15.00–$18.00 per hour. This is a part‑time role focused on guest service and support operations at our family entertainment center.

An Andretti Host is responsible for anticipating guest needs, exceeding guest service expectations, and creating a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting & Games’ high standards of quality and guest satisfaction.

• Welcome visitors by greeting them in a friendly and positive manner.
• Meet, greet and seat guests to ensure positive experiences.
• Make fair and consistent decisions on seating for guests and parties.
• Provide information regarding all aspects of the restaurant and company, including specials.
• Tend to guests’ special needs and requests, ensuring service staff and kitchen are aware of allergies.
• Assist with delivering food to guests.
• Support the busser department in set‑up, breakdown, and cleaning of tables.
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Assist with guest recovery and notify manager to ensure positive experiences.
• Maintain a constant working knowledge of Andretti brand, products, policies, and procedures.
• Communicate clearly and professionally while interacting enthusiastically with guests and coworkers.
• Perform opening, running, and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.
• Be aware and knowledgeable of facility emergency procedures.

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat, and sociable throughout the workday.
• Be able to work a varied schedule, including days, nights, holidays, and weekends.

• Walk or stand for extended periods.
• Lift up to 15 lbs on a regular basis.
• Perform functions requiring organization, bending, reaching, turning, lifting, climbing, and occasional stocking up to 50 lbs.
• Communicate quickly and accurately.
• The work environment may include bright, dim, or flashing lights and loud sounds.
• Require manual dexterity to use and operate all necessary equipment.
• Understand, follow, and maintain safety standards at all times.

Seniority level:
Entry level

Employment type:

Full time

Job function:
Design, Art/Creative, and Information Technology

Industries:
Entertainment

Referrals increase your chances of interviewing at Andretti Indoor Karting & Games by 2x.

Andretti offers top‑tiered pay, a 401(k) with company match, and opportunities to grow and showcase talent.

Andretti Indoor Karting & Games is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.