Ticket Sales Representative - Student
Listed on 2026-01-15
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Entertainment & Gaming
Customer Service Rep
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
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Please see Special Instructions for more details.Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at , Monday through Friday between the hours of 8:00 AM and 5:00 PM.
Position InformationPosition Information (Default Section)
Classification Title
Working Title
Working Title Ticket Sales Representative - Student
Datatel Position A
Annual Hours
Annual Hours As needed or assigned not to exceed 25 hours per week.
Placement Range
Placement Range $10.00
Position Type
Position Type Student Employee
Job Category
Job Category Work Study
General Description
The Ticket Sales Associate – Student Position is a part‑time role for students, focusing on conducting ticket sales transactions over the phone and in person. Responsibilities include providing customer service, answering event‑related inquiries, and ensuring a smooth ticket purchasing process. Ideal for students with good communication skills interested in supporting event operations. Other duties assigned by the Box Office and Marketing team.
Reports To
What position(s) reports to this position?
None
Current OCCC student with a Federal Work Study award.
Required Knowledge, Skills & Abilities- Proficient computer skills with Microsoft Office Suite (Word, Excel)
- Proficient listening skills and ability to institute instructions.
- Flexible hours, including evenings and weekends.
- Professional attire when working in the office
- Professional attitude and demeanor.
- Proficient communication skills; written and oral.
- Excellent Customer Service skills.
- Typing, filing, bookkeeping ability.
- Attention to detail.
- Self‑motivated.
- Ability to learn new computer programs quickly, i.e. ticketing software applications.
1. GENERAL PHYSICAL REQUIREMENTS :
Light work:
The person in this position may occasionally exert up to 20 pounds of force to move objects.
2. PHYSICAL ACTIVITIES :
This position requires the person to frequently move about the Cultural Programs Office, the OCCC theaters, Art Gallery, and campus to perform the essential functions of the position.
This position requires the person to frequently communicate with and listen to customers, vendors, students, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position frequently requires the person to operate a computer, other office equipment and mobile devices to perform the essential functions of the position.
This position requires the person to frequently operate equipment that frequently involves repetitive motions of hands and wrists.
This position requires the person to position self to access equipment, materials, or supplies that may be above head or ground level.
3. VISUAL ACUITY :
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS This position performs the essential functions in an indoor office setting.
Preferred Qualifications- Bilingual, English/Spanish.
- Valid driver’s license
- Experience in Customer Service or Retail
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Work HoursAs arranged around the student’s class schedule, Monday through Friday, 9:00 a.m. to 5:00 p.m., not to exceed 25 hours per week.
Some evenings and weekends as assigned.
DepartmentDepartment Cultural Programs
Job Open DateJob Open Date 07/24/2025
Job Close DateOpen Until Filled No
HR ContactHR Contact Beth Holmes
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