Senior Finance Manager, Systems & Corporate Reporting; Pigment

Position: Senior Finance Manager, Systems & Corporate Reporting (Pigment)
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

As the strategic owner of the Pigment platform and corporate reporting infrastructure, Sr Finance Manager, Systems & Corporate Reporting is responsible for ensuring data integrity, platform governance, and the delivery of accurate, timely financial reporting across 8x8. This role bridges technology stewardship and financial reporting excellence, managing both system administration and the production of mission-critical consolidated financial statements and management reporting.

The Sr Finance Manager, Systems & Corporate Reporting reports to the VP of Finance and partners with CFO sub-functions (FP&A, Deal Desk, Finance Operations, Procurement, Audit & Compliance), and business leaders across the organization. Success is measured not by volume of data feeds processed, but by the accuracy of reported results, the quality of data infrastructure that enables business partners to self-serve, and the speed with which the platform adapts to evolving business requirements.

Core Responsibilities Pigment Platform Governance & System Administration Own the architecture, performance, security, and day-to-day operation of the Pigment instance; serve as the primary escalation point for platform issues, access governance, and data integrity concerns across Finance & Accounting, FP&A, and business leaders

Design and maintain the data model (Applications, dimensions, metrics, access rights) to support both real-time operational reporting and statutory consolidation workflows; balance agility with stability - adding new reporting dimensions without destabilizing core processes

Define and enforce data governance standards; establish SLAs for data freshness, reconciliation processes, and source-system validation to ensure reported numbers are auditable and defensible

Build and maintain automated data flows from Net Suite, Snowflake, and other source systems; implement error detection and alerting to catch data quality issues before they reach financial reports

Manage user access, roles, and permissions; implement and audit access rights to protect sensitive financial data (headcount costs, deal margins, segment profitability) while enabling the right visibility at each organizational level

Corporate Reporting & Monthly Close Leadership Lead the production of monthly consolidated financial statements in Pigment; coordinate across all CFO-subfunctions to ensure all components flow into Pigment on schedule with no reconciling items

Consolidate forecasts across all product lines and functions; validate reconciliation of forecast-to-actuals without outstanding variances; articulate variances and drivers to CFO and VP, Finance with supporting analysis

Design and maintain executive dashboards and variance reporting that link actual performance to budget and forecast; communicate explanations for key variances and trends to CFO and VP, Finance on a global consolidated basis

Prepare cash flow forecasts, covenant monitoring, and scenario analysis to support the CFO, corporate development, and strategic planning initiatives

Prepare quarterly and annual board deck materials for the CFO; extract key financial metrics, consolidated results, and forecast vs. actual performance analysis from Pigment Lead month-end reconciliation efforts between Pigment, Net Suite, and sub-ledgers; troubleshoot variances and document resolution; maintain a clean reconciliation log and audit trail

Act as a trusted advisor to CFO and VP of Finance, understand their reporting needs, evolving needs of the business leaders, and translate them into Pigment requirements; surface opportunities to improve reporting speed or depth

Run regular office hours and community sessions to train users on Pigment capabilities; document how to navigate views, export data, and troubleshoot common issues; maintain a living FAQ and escalation procedure

Automation & Continuous Improvement Champion automation and self-service analytics; reduce manual reporting effort by designing views, dashboards, and data exports that allow business partners to answer their own questions

Proactively identify reporting gaps and propose solutions; when business partners ask 'Can you measure X?', respond with a proposal that outlines data requirements, implementation timeline, and ongoing SLAFollow through on commitments and deliver on time; when…