Area Lead Health Information Specialist

Area Lead Health Information Specialist

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Datavant’s platform harnesses the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.

We are trusted by leading life‑sciences companies, government agencies, and payers and providers.

• Full‑time, Monday‑Friday 8:00‑4:30 pm
• Location:
  
  Multiple sites in Oklahoma City, OK
• Processing medical records and responding to calls from patients, insurers, and attorneys to provide record status
• Documenting information on multiple platforms using dual monitors
• Customer service, data entry and release of information experience required
• Benefits: PTO, health, vision and dental insurance, 401(k) plan with matching, tuition reimbursement
• Driver’s license and reliable transportation required

• Receive and process patient health information requests in accordance with company and facility policies
• Maintain confidentiality and security for all privileged information
• Use company and facility software and data‑entry platforms effectively
• Adhere to the company’s code of conduct and customer‑facility policies
• Report work, site issues and volume changes to the manager
• Assist with additional duties as needed
• Apply medical privacy regulations consistently to protect patient information
• Prepare new patient charts and gather documentation from paper or electronic sources
• Assemble medical records in standard order and ensure accuracy and completeness
• Scan documentation and store in the electronic medical record
• Respond to internal and external record requests and transmit them appropriately
• Handle inbound and outbound calls; assist with patient walk‑ins if required
• Support administrative tasks such as faxes, mail, and data entry
• Schedule pick‑ups and assist in training associates for health information specialist roles
• Generate reports for managers or facilities as directed
• Exceed base productivity expectations set at each site
• Participate in project teams and committees to advance operational strategies
• Mentor HIS staff and lead training sessions for timely staff development
• Assist with onboarding activities for new employees and quality‑assurance tasks
• Perform other duties as assigned

• High school diploma or GED
• Minimum 18 years of age
• Ability to travel locally/regionally 75% or more of the time and commute between sites as needed
• At least 1 year of health‑information related experience
• Availability for overtime during peak seasons, if required
• Basic computer proficiency; comfortable using phones, fax machine, printers and general office equipment
• Professional verbal and written communication skills in English
• Detail‑oriented focus on accurate and compliant medical record information
• Strong data‑entry skills; ability to work independently with changing priorities
• Organization and task‑management capabilities; rapid response to requests in a fast‑paced environment
• Presentation skills for small group settings
• Forward‑thinking, problem‑solving mindset

• 2+ years of health‑information related experience
• Meets or exceeds the company’s productivity standards
• Previous production/metric‑based work experience
• In‑person customer service experience
• Ability to build relationships with on‑site clients and customers
• Comfortable proposing new ideas, process‑improvement suggestions and constructive feedback to stakeholders

Many clients require post‑offer health screenings and proof of vaccinations such as flu, Tdap, COVID‑19, etc. Exempt requests are reviewed on a case‑by‑case basis, and may be available based on disability, medical contraindications, pregnancy or religion.

This position does not support employment sponsorship.

Equal Employment Opportunity Statement: Datavant is committed to a work environment free from job discrimination. We are an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status or other legally protected status. For more information, please review our EEO Commitment Statement and Know Your Rights resources.

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