Phlebotomist

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment to ensure health of donors and quality of product.
• Set up, disconnect, and operate the automated plasmapheresis machines.
• Disconnect and dispose of all contaminated disposable equipment.

• Superior customer service standards
• A High School diploma or GED
• Ability to work a flexible schedule
• An interest in making a difference in the world
• Obtains required state licensures or certifications where applicable

Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Proficient in operating automated plasmapheresis machines and managing donor interactions effectively.

• Customer Service Standards
• Automated Plasmapheresis Machine Operation
• Donor Confidentiality
• State Licensures or Certifications
• Flexible Schedule

• Automated Plasmapheresis Machine Operation
• Monitoring Donor Health
• Equipment Setup and Disconnect
• Contaminated Equipment Disposal

• Establishing Rapport
• Handling Donor Reactions
• Ensuring Customer Happiness

• State Licensures or Certifications

• Donor Suitability
• Customer Service
• Health and Safety Standards