WIC Clerk Job Oklahoma City area,Oklahoma USA,Healthcare

Position: WIC Support Clerk 1-3

SALARY IS COMMENSURATE WITH EDUCATION AND EXPERIENCE

SUMMARY:

This evolving position is located in the Operations Divisionwith the Oklahoma City-County Health Department (OCCHD). The employee is primarily responsible for scheduling appointments; preparing client forms and records; entering client information into the PHOCIS program; preparing, retrieving, maintaining, and filing medical records on clients; and operating a cash register to collect fees from OCCHD clients. Also, the employee may be assigned to work the front reception area to greet clients and visitors, and to assist clients in locating services not offered by OCCHD.

These various job duties and responsibilities may be performed for the main and satellite clinics.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

This is a summary of the duties and responsibilities commonly found within this classification. All employees must maintain a commitment to the OCCHD's mission, vision and strategic goals. This summary is not meant to be all-inclusive, thus, other related activities or tasks may be assigned.

This position functions at the front line and program support responsibilities (level1) as defined by the Council on Linkages Core Competencies for Public Health Professionals. An emphasis on the following domains is important in this role:

Data Analytic and Assessment Skills
Communication Skills
Community Partnership Skills

ESSENTIAL JOB FUNCTIONS:

Operating a personal computer to schedule appointments for in-house and satellite clinics.

Making changes in appointments for clients or canceling appointments.

Notifying clinic staff of changes.

Preparing client charts and records for daily clinics.

Maintaining client medical records.

Numbering, labeling, sorting, opening, closing and updating client's medical records.

Pulling medical records of clients scheduled for the various clinics for the next day.

Interviewing clients to determine program eligibility according to income guidelines.

Preparing and printing various forms (benefits, etc.).

Receiving and storing certification and benefit paperwork.

Operating an electronic cash register to collect cash or check payments for services rendered.

Balancing daily cash receipts with cash register tapes.

Issuing refund payments upon receipt of a credit memo.

Compiling and generating computer reports.

Receiving, screening and directing incoming telephone calls.

Greeting visitors and clients and directing them to the appropriate office or individual.

Driving to off-site locations to perform job duties as needed.

Completes required training in support of duties and responsibilities of this position.

At the direction of OCCHD Chief Executive Officer and Chief Health Officer or designee, the employee will be assigned a variety of specific job duties and responsibilities as a member of the OCCHD Emergency Preparedness and Response Program Team (i.e., Bioterrorism Response Program). Also, as a member of the OCCHD Emergency Preparedness and Response Team, the employee is required to complete all necessary responder training and may be designated as a member of the first-responder team.

In accordance with our designation of a PHAB Accredited health department and explicit commitment to a culture of continuous quality improvement, employees will receive Quality Improvement (QI) training deemed necessary by their supervisor.

QUALIFICATIONS/REQUIREMENTS:

-High school diploma or GED required

-Valid Oklahoma driver license required

LEVEL 1
-One year of public contact experience required, pay grade 5, $1,260semi-monthly

LEVEL 2 - Twoyears of public contact experience required, pay grade 6, $1,359semi-monthly

LEVEL 3 - Three years of public contact experience required, pay grade 7, $1,467semi-monthly

SKILLS AND ABILITIES:

-Skill in operating a personal computer

-Ability and willingness to maintain confidentiality

-Ability and willingness to communicate with persons both orally and in writing using tact and diplomacy

-Ability and willingness to follow established policies and procedures

-Ability and willingness to develop and maintain effective working relationships

-Ability and willingness to follow safe working practices and procedures

-Ability and willingness to assume responsibility for work product

WORKING CONDITIONS:

-Primarily indoors in climate-controlled building

-No smoking or use of non-smoking tobacco products is allowed at anytime while conducting OCCHDbusiness or in OCCHDvehicles or on OCCHD property

-No use of cell phones or the use of electronic wireless communications…