Career Coordinator

Career Coordinator –
Oklahoma Indigent Defense System

Location: Oklahoma City, OK –
Primary

Working Hours:

M-F; 8:00 AM – 5:00 PM –
Full time, Regular

Salary: $40,948.00 annually; $19.69 hourly ($19.686538)

• Manage & promote career assessment/vocational counseling via applicant interview & qualification evaluation to determine needs for employment, job skills, placement, training, referral, etc. under a case management system ensuring optimal delivery of multiple employment services at the center.
• Utilize Employ Oklahoma for registering customers for employment, unemployment services and additional education and training services.
• Establish claims for Unemployment Insurance benefits, providing interpretation of benefit provisions, analyzing claims, fact‑finding, and maintaining Unemployment Insurance files.
• Communicate with management, employers, applicants, claimants, and coworkers concerning job orders, referrals, job developments, and unemployment insurance benefits in a timely fashion; prepare clear, concise oral or written reports as needed.
• Professionally manage career assessment, vocational counseling, job placement, employment services and other social services offered at the local American Job Center in conformity with the Department of Labor’s state and federal laws, with priority service to veterans and other special‑needs applicants.
• Utilize excellent customer‑service skills to ensure optimal results for the many activities required of workforce center staff, keeping the office appearance and atmosphere conducive to friendly customer service.
• Provide resource room assistance with unemployment insurance (UI) eligibility, filing UI claims, training on UI functions and UI compensation services in a professional and friendly manner under a case management system.
• Assist with the workforce center’s receptionist duties as assigned.
• Participate in team meetings and staff‑required training and cross‑training in order to provide professional, timely and additional assistance with workforce center duty requirements.
• Utilize office machinery in accordance with safety/security protocols.
• On‑site attendance is essential, as the role requires direct interaction with staff, clients, and on‑site office resources.

• Knowledge of spelling, punctuation, and business English; business mathematics; modern office methods and procedures; employment practices and problems; current economic and social trends, programs and problems; community and social service providers; principles of interviewing; social assistance requirements; U.S. Department of Labor one‑stop workforce initiative; laws, rules, policies and regulations of public employment service, unemployment compensation, job training, and social services programs;
  
  occupations and industries; basic psychology and human relations.
• Excellent verbal and written communication skills.
• Ability to maintain effective working relationships, work independently, deal effectively and courteously with people; multi‑task; exercise good judgment in evaluating eligibility requirements; make decisions; anticipate, identify and resolve problems; handle confidential work; present ideas and facts effectively; interpret applicable state and federal laws and regulations; follow oral or written instructions.

• Work performed in an office setting with climate control and moderate noise; employee required to talk, stand, walk, reach with hands and arms; regular periods of sitting or standing and daily use of computer and phone; occasional use of office machinery.

• 5 years of experience in employment services, career or vocational guidance and counseling, personnel, recruitment, training, customer services or social services; or equivalent combination of education and experience substituting thirty semester hours from an accredited college or university for 3 years of the required work experience.

• Computer skills – proficient use of Microsoft Office (Word, Outlook, Excel, Access, Teams) and Internet; ability to learn other software as needed.
• Ability to lift, carry, and move objects of up to 25 pounds.

• OESC is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.