IT Governance Administrator

Purpose of Position

The IT Governance Administrator is responsible for working with IT functional managers to ensure robust operational governance and control structures are implemented and maintained. This position manages audits and exams, striving for successful outcomes. Key responsibilities include overseeing the administration of IT policies, programs, and procedures, serving as a project manager on significant initiatives, acting as a backup system administrator, and creating comprehensive reports to facilitate effective communication across the organization.

• Facilitate audit and exam processes by gathering requested information, facilitating responses to questions during audits/exams, keeping management abreast of any potential findings/issues, driving audits/exams for a successful result, tracking open findings/issues, and ensuring timely completion of audit/exam commitments.
• Adhere to the governance structure for operational activities by coordinating Committee oversight, ensuring issues get brought to the right Committees and minutes are maintained, ensuring consistency among all Committees, and ensuring Committees are in place as new strategies are established.
• Oversee the administrative process of creating, reviewing, approving and publishing technology and security policies, programs, and procedures.
• Prepare and develop presentation materials, including writing, editing, verifying and formatting information, and ensuring that report material is accurate, timely and well written.
• Design and develop analytical reports including data visualization and infographics.
• Manage various significant on‑going projects; work with a team of internal and external partners and stakeholders to ensure project plans are developed and executed appropriately.
• Work closely with a range of Mid First support services such as Legal, Audit, Regulatory Relations, Compliance, Third Party Vendor Management, and Enterprise Risk Management to ensure the business unit is fulfilling its on‑going administrative, legal, compliance, and regulatory requirements.
• Coordinate business risk assessments, work with the Enterprise Risk Department to document status of top risk areas for the business, and coordinate creation of annual status reports to the Board.
• Participate in department meetings to discuss organizational objectives and gather information.
• Perform miscellaneous job‑related duties as assigned.

• Chief Information Officer
• Chief Information Security Officer
• Chief Operating Officer
• Enterprise Risk Management
• Compliance
• Legal
• Internal and External Auditors
• Regulators
• Third‑Party Vendors
• Business Unit Management and Staff

• Strong organizational skills, with impeccable attention to detail
• Professional verbal and written communication skills required
• Knowledge of IT operations and control mechanisms
• Advanced prioritization skills, with ability to meet tight deadlines having conflicting priorities
• Strong analytical and problem‑solving skills
• Ability to challenge the business to help identify risks, deficiencies and control gaps
• Strong negotiation and influencing skills
• Ability to manage change and cope with complex and ambiguous situations
• Takes ownership and eager to learn
• Professional written and verbal communication
• Can produce infographics or other graphic designs for communicating complex data, processes and ideas

• 1‑5 years related work experience in IT or operational governance such as internal/external audit, compliance, risk management, knowledge management or quality control
• Bachelors degree
• Business process mapping and project management experience
• Creative information management and design skills
• Financial Services industry experience helpful

• Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well

• Flexibility – Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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