System Admin

Banc First Tower, Downtown Oklahoma City:

100 N. Broadway Avenue, Oklahoma City 73102

Full Time

This position supports the activities related to planning, design, installation, configuration, implementation, administration, support, security, documentation, and maintenance of Banc First applications.

• Provide first level support to Banc First employees to minimize service disruption and facilitate operations.
• Troubleshoots issues via phone and remote desktop assistance. Assists other IT staff members, when necessary, in order to resolve issues.
• Propose modifications and enhancements to existing applications to improve their functionality or address any issues that arise.
• Assist in the development and maintenance of operational documentation for the department.
• Assists with the addition and maintenance of users of Application systems through the establishment and monitoring of user rights.
• Will participate in on-call duty for after hours support on a regular rotational basis.
• Occasional evenings and weekends required.
• Performs other job-related duties as assigned.
• Regular and consistent attendance and punctuality is an essential function of this position

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Experience with computer hardware and peripherals.
• Experience with Windows operating systems.
• Basic network troubleshooting skills.
• Ability to positively and quickly adapt to new and changing technology.
• Must be able to work in a fast paced environment.
• Must be able to work under pressure, communicate efficiently, and provide excellent customer service.
• Strong problem solving and organizational skills.
• 2 to 4 years of experience supporting operations and line-of-business applications.
• 2 to 4 years of experience in Information Technology support roles.
• 2 to 4 years of experience handling elevated credentials and managing sensitive or confidential information in a secure environment.

• Experience with implementing new software and administrating systems.
• Experience with supporting servers (web, database, application).
• Experience with automation, scripting, and programming.
• Familiarity with a virtual network environment.
• Experience with Microsoft SQL and an understanding of SQL code.
• Experience with network and PC security in a Microsoft environment.

Constant use of computer screens and reading of reports

Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile

Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials

Ability to lift and/or move and carry 10 pounds

Hometown service, statewide strength. Banc First is committed to investing in the future of Oklahoma communities. Banc First is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - Banc First is an Equal Opportunity employer.