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IT Consultant

Senior CX Incident & Bug Analyst

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency exchange is looking for an Analyst for CX Incident Response. This individual will manage daily operations of the team, ensure effective communication during incidents, and enhance customer support. Candidates should have a passion for customer experience, with at least 2 years in a related role. Familiarity with tools like Salesforce, and experience in incident management are key.

This position offers a competitive salary and is based in Oklahoma City with in-person collaboration requirements.
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Position Requirements
10+ Years work experience
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