Sr Manager of Cloud and Platform Ops

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• 401(k) – 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development

The Sr. Manager of Cloud and Platform Operations leads the strategy, engineering, delivery, and operational performance of Love’s cloud and on-premises platform estate, and the administration of the enterprise database platforms that run on it. This position directly leads the Platform Engineering, Platform Operations, and Database Administration teams, and is accountable for the availability, security, scalability, and cost-effectiveness of the compute, storage, virtualization, cloud, and database services the business depends on.

This role balances two mandates: keeping a large hybrid estate running reliably day to day, and advancing that estate toward modern, automated, product-oriented platform delivery. The Sr. Manager is responsible for stabilizing and reducing risk in legacy systems, driving engineering discipline and infrastructure-as-code practices, maturing database administration into a disciplined and automated operational service, and building the leadership bench beneath them.

Database engineering and development are owned by a separate team; this role owns the administration, availability, and supportability of those database platforms in production. Success requires a strategic thinker with deep understanding of platform architecture and cloud operating models, strong financial and vendor acumen, and proven ability to lead managers, supervisors, engineers, architects, systems administrators, and database administrators.

Lead, mentor, and develop the Platform Engineering, Platform Operations, and Database Administration teams, including subordinate managers and supervisors.

Provide role clarity, coaching, performance management, and accountability frameworks for managers, team leads, and senior technical contributors.

Build succession depth and technical career paths across platform engineering, platform operations, and database administration disciplines.

Foster a collaborative, accountable, and innovative culture that partners effectively with cybersecurity, application development, data, and business teams.

Plan staffing levels, skills mix, and use of contract or managed-service resources to meet service commitments.

Develop and execute a multi-year strategy for cloud and platform services, including cloud adoption, hybrid operating model, virtualization, compute and storage, and the operational estate of enterprise database platforms.

Define and maintain the architectural direction and standards for platform services, and the operational standards for database services; ensure alignment with enterprise architecture, security, and business objectives.

Lead initiatives in infrastructure modernization, automation, platform standardization, and self-service enablement for application teams.

Own the remediation, upgrade, or retirement roadmap for high-risk, end-of-life, and low-value legacy systems.

Stay current with industry trends and emerging technologies; evaluate and recommend tools, technologies, and processes that improve efficiency, reliability, and effectiveness.

Direct the design and implementation of scalable, highly available, secure, and automated platform solutions across cloud and on-premises environments.

Drive adoption of infrastructure as code, configuration management, and CI/CD practices for platform delivery (e.g., Terraform, Ansible, Git-based pipelines).

Establish reusable patterns, golden images, landing zones, and guardrails that let application teams…