Workday HCM Manager

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We're committed to bringing passion and customer focus to the business.

Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees.

ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.

Position Summary:

The HCM Manager will oversee delivery for their team, ensuring successful implementation and post-production support, while also serving as a hands-on lead consultant in HCM Core and at least one additional module, such as Core Compensation, Advanced Compensation, Benefits, Talent/Performance, Recruiting, PEX, or Learning.

As the HCM Manager, you should be comfortable troubleshooting and/or navigating Workday Security and be able to build custom reports. This role will actively contribute to the development of ERPA’s Workday practice, and we’re looking for an innovative, strategic leader with the drive to make ERPA a Workday partner of choice.

Key Responsibilities:

Manage up to 10 direct reports on the Workday HCM team while also serving as a hands-on functional lead Workday consultant across multiple client engagements with limited direction

Understand client business requirements and provide guidance throughout design, configuration, and prototyping; and assist clients with testing and go-live activities

Serve as a Subject Matter Expert for multiple SKUs, supporting the Sales team with sales presentations, demos, and LOEsSupport clients during annual events (e.g., Talent/Performance, Merit, Open Enrollment, ACA) and maintain strong client relationships through trust and exceptional service

Collaborate with Engagement Managers and cross-functional teams to ensure alignment on project status, communication, and delivery

Stay current on industry trends, Workday enhancements, and advise on Workday best practices

Leverage AI and emerging technologies to drive efficiency, enhance delivery, and improve client outcomes

Assign and prioritize Jira tickets across the team based on utilization and overall workload

Maintain accurate forecasting and provide team utilization updates to leadership during the weekly operations meeting

Conduct regular 1:1 meetings with direct reports, providing guidance, support, and career development

Participate in annual performance reviews

Actively participate in the hiring process – collaborate with Talent Acquisition on job requirements, review candidate submittals, conduct technical interviews, provide timely feedback, and lead onboarding training sessions for new team members

Experience and

Education Requirements:

Previous supervisory experience is highly preferredA minimum of five years of experience as a Workday HCM lead/partner consultant at a partner firm is required

Must have experience independently leading at least two Workday Phase 1 implementations and two Workday Phase X implementations

Experience implementing Workday for Higher Education and/or State and Local Government clients is preferred

Workday HCM…