Senior PSA & Delivery Operations Lead
Listed on 2026-10-09
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IT/Tech
IT Project Manager, Change Management -
Management
IT Project Manager, Project & Program Management, Change Management
Service Now is seeking a Delivery Operations professional to oversee Rocketlane PSA administration, project setup, and workflow hygiene. You will drive closed/won-to-project handoffs and system adoption across delivery teams, and coordinate staffing cadence, capacity planning, and partner-subcontracted delivery intake.
You will also build recurring dashboards for delivery health, forecast accuracy, and partner performance, and standardize cross-functional workflows to enable a repeatable delivery
This posting is for the Senior PSA & Delivery Operations Lead role at Service Now, based in United States.
Consider building your career as a Senior PSA & Delivery Operations Lead at Service Now.
The Senior PSA & Delivery Operations Lead position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Senior PSA & Delivery Operations Lead in United States within Management & Operations, IT & Technology.
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