Senior Solution Engineer - Nonprofits

About Salesforce for Nonprofits

We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technology.

• B.S. in Computer Science, Software Engineering, MIS, or related field
• 3+ years of professional work experience, preferably in the nonprofit sector or software industry
• Experience working in a fast-paced, agile company environment
• Previous sales experience preferred
• Previous Salesforce Administrator experience preferred

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
• Earn the "technical win" through compelling demos and presentations
• Respond to RFPs/RFIs/RFQs
• Research and develop technical Points of View aligned with industry knowledge
• Design innovative solutions on the Salesforce platform
• Present customized, story-driven demos tied to business value using AI tooling
• Build and maintain relationships with the sales team and account contacts
• Feed customer requirements back to product and engineering teams
• Participate in ongoing training and certifications
• Travel domestically up to 20%

• Affinity for nonprofit and mission-driven organizations
• Ability to lead discussions with organizational leaders and individual contributors alike
• Comfort articulating technical value through discovery and demos
• Strong team-based problem solving, leadership, presentation, and collaboration skills
• Strong verbal, written, and interpersonal communication
• Effective time management and prioritization in a dynamic sales environment
• Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement
• AI awareness and usage for improving business processes

• Background in nonprofit management/operations and/or Salesforce technology
• Ability to create and deliver customer-facing software demos
• Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link:

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodation Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means…