Digital Product Manager

Caraway's Digital Product team is responsible for delivering a best-in-class e-commerce experience. We're looking for a Digital Product Manager to own our onsite experimentation program and drive product improvements that increase conversion and generate incremental revenue, from identifying opportunities through testing and shipping improvements.

Reporting to the Director of Digital Product, you'll shape the customer experience across product detail pages (PDPs), cart, checkout, homepage, landing pages, and PLPs. You'll partner with Engineering, UX, Creative, Growth, Merchandising, Analytics, CX, and Product Marketing, combining clear product judgment with hands-on technical skills and disciplined measurement.

• Translate product direction into requirements, user stories, acceptance criteria, dependencies, success measures, and sequenced delivery plans.
• Own the site experimentation roadmap, using funnel analysis, customer feedback, and behavioral insights to identify opportunities to improve conversion.
• Manage Digital Product intake across stakeholder requests, bugs, launch needs, optimization ideas, technical debt, and roadmap opportunities.
• Own backlog grooming, sprint planning, delivery follow-up, release readiness, and post-launch reviews for assigned work streams.

• Partner with Engineering and Design to assess feasibility, sequence work, manage tradeoffs, and resolve delivery blockers.
• Manage delivery from scoping through launch, balancing experiments with conversion-critical bugs and site improvements.
• Own QA across variants, devices, responsive layouts, cart and checkout behavior, and tracking. Partner with Engineering on feasibility, performance, release readiness, and rollback plans.
• Use HTML, CSS, and browser developer tools to inspect onsite experiences, troubleshoot issues, and make targeted changes within approved tools.
• Turn results into decisions to ship, iterate, or stop; coordinate permanent implementation and post-launch validation, keeping partners aligned on tradeoffs and next steps.

• Own and expand onsite personalization and segmentation logic, including new versus returning visitors and traffic source.
• Partner with Growth, Merchandising, Creative, and UX on audience-specific content and experiences, with clear targeting rules, exclusions, and fallback behavior.
• Validate targeting and measure incremental impact through controlled testing where feasible.

• Partner with Analytics and Growth to establish trusted metric definitions, tracking, funnels, and dashboards before launch.
• Define sample size, test duration, success criteria, and guardrails for experiments. Apply sound statistical judgment and account for overlapping tests, promotions, and data-quality issues to prevent false positives.
• Deliver a monthly readout connecting experiment outcomes to estimated incremental revenue, including assumptions, uncertainty, rollout status, and learnings.
• Distinguish observed results from projected impact, avoid double-counting gains, and use post-launch performance to inform