Network; Formerly One Network) Subject Matter Expert

Our client, a global logistics and supply chain organization, is looking for a BY Network (formerly One Network) Subject Matter Expert to support an upcoming customer deployment within a 4PL environment.

The ideal candidate will bring deep product knowledge of the BY Network platform and be able to guide project teams and customers through implementation, deployment, and adoption activities.

• Act as a BY Network / One Network Subject Matter Expert (SME)
• Provide guidance on platform functionality, workflows, and best practices
• Support customer implementations from discovery through go-live
• Participate in workshops, solution discussions, testing, deployment, and hypercare activities
• Advise customers on how business processes should be configured and supported within the platform
• Collaborate with business users, implementation teams, architects, and technical resources
• Support training and enablement activities for customer teams

• Hands-on experience with BY Network / One Network
• Strong understanding of platform functionality and business workflows
• Previous implementation experience on the solution
• Experience gathering business requirements and translating them into platform processes
• Ability to support customers throughout the implementation lifecycle
• Experience working directly with business and operational stakeholders

Experience with one or more of the following areas:

• Trading Partner Onboarding
• Supply Chain Collaboration
• Transportation Management (TMS)
• ASN Processes
• Inventory Visibility
• Inventory Management
• Order Forecasting
• Shipment Visibility
• Track & Trace
• Proof of Delivery
• Supply Chain Execution Workflows

• The following are considered valuable but are not mandatory:
• Platform configuration experience
• ERP integrations
• EDI integrations
• API integrations
• Understanding of high-level solution architecture
• Technical troubleshooting experience

• The client is looking for someone who:
• Knows the BY Network platform inside and out
• Can explain how the solution works from a functional perspective
• Understands business workflows and real-world use cases
• Has participated in multiple implementations
• Can act as a trusted advisor for both customers and project teams.

The client is not primarily looking for a Project Manager or Scrum Master.

While project delivery experience is valuable, the focus of this role is on deep platform knowledge, implementation experience, and subject matter expertise on BY Network / One Network.