Break​/Fix Technician- OKC

# Break/Fix Technician- OKCApply
** Job#: 3055409
***
* Job Description:

** Break/Fix Technician- OKC
*
* Location:

** Oklahoma City, Oklahoma (Onsite)

Role Overview This is a long-term, multi-year opportunity for a PC Technician to provide IT hardware support. The role involves working 100% onsite and performing tasks that require physical activity, such as lifting up to 35 pounds and standing for extended periods. The successful candidate will be responsible for IT service delivery, break-fix support, troubleshooting, and customer service in a corporate environment.

Key Responsibilities
* Provide IT service delivery, including IMAC, Break Fix, and Desk-side Support, following established policies and procedures.
* Coordinate with end-users to manage expectations and schedule service delivery.
* Perform troubleshooting, parts replacement, system upgrades, and basic deployments and repairs on client assets.
* Identify and address potential issues that could negatively impact the end-user experience.
* Escalate significant issues to the Desktop Support Site Lead.
* Follow predefined procedures and tasks for daily activities.
* Serve as an entry point to develop technical and customer skills for career growth.
* Assist with the installation and maintenance of technical products.

Required Qualifications
*
* Experience:

** A minimum of 1-3 years of experience in servicing and deploying computer equipment within a corporate environment is required. A background in IT hardware support and a proven customer service background, including conflict resolution, are necessary.
** Technical

Skills:

** Knowledge of the Windows operating system environment is required. Candidates must be able to comprehend and follow verbal and written technical instructions and scripts. CompTIA A+ certification is required.

Work Environment This role requires the ability to work 100% onsite. The position is physically demanding and requires the ability to lift up to 35 pounds and be on your feet for most of the day. The work schedule is Monday through Friday, 7am to 4pm.  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of…