Director of Enterprise Governance

As the Director of Enterprise Governance with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

The Director of Enterprise Governance is responsible for leading enterprise technology governance and operational programs that support reliable, accessible, and coordinated delivery of technology services across the State. This role establishes frameworks, standards, processes, and performance measures that promote consistency across state government technology environments, improve service delivery, inform technology decision-making, and maximize the value of technology investments. This role also evaluates technology risks, strengthens operational controls, and ensures appropriate documentation and processes are maintained to support audit readiness.

• Lead enterprise architecture initiatives to align technology systems, data, applications, and infrastructure with statewide business needs and technology standards.
• Establish and maintain architecture standards and guidelines that promote interoperability, consistency, scalability, and effective integration across state government.
• Collaborate with agencies and technology teams to evaluate technology solutions, identify opportunities for improvement, and support informed technology decisions.
• Oversee IT service management (ITSM) practices and the Service Now platform to improve service delivery, standardize processes, and support operational efficiency.
• Establish and maintain service management processes, workflows, and performance measures that promote consistency, accountability, and continuous improvement.
• Identify opportunities to automate processes, improve service quality, and enhance the experience of agencies and technology service users.
• Oversee configuration management practices to maintain an accurate inventory of technology assets, systems, applications, and infrastructure within the State.
• Establish processes and standards for maintaining configuration data and documenting relationships and dependencies between technology assets.
• Promote accurate, reliable technology inventory information to support operational decisions, change management, risk assessments, and technology planning.
• Lead initiatives to improve visibility into technology spending, promote responsible resource utilization, and maximize the value of technology investments.
• Establish reporting and performance measures to support technology cost monitoring, forecasting, and optimization.
• Oversee quality assurance and accessibility initiatives to ensure digital products and services are functional, reliable, usable, and accessible to all users, including people with disabilities.
• Establish standards, testing processes, and performance measures to evaluate the quality and accessibility of digital products and services.
• Coordinate with development teams and agencies to identify and resolve quality, usability, and accessibility issues and promote continuous improvement.
• Lead business continuity and disaster recovery planning for OMES technology systems and services to support continued operations during and after emergencies, outages, or other disruptions.
• Develop and maintain backup, recovery, and restoration plans for OMES technology environments.
• Coordinate with state agencies to support the development, maintenance, and testing of agency continuity and disaster recovery plans.
• Evaluate recovery capabilities, identify gaps, and coordinate corrective actions to strengthen operational resilience.

Requirements include a bachelor’s degree in information technology, Information Systems, Computer Science, Business Administration, or a related field. Three to five years of relevant experience in IT governance, enterprise architecture, IT service management,…