Enterprise Service Desk Tech: 1st‑Line Support; Hybrid
Listed on 2026-11-04
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
CACI is seeking an Enterprise Service Desk Associate Technician to triage and route incoming IT support requests under the EITaaS contract with the Air Force. You will assess urgency, perform initial troubleshooting, and guide users through basic solutions for first-contact resolution.
Roles operate 24/7 with day, weekend, and swing shifts and potential hybrid work options. Strong communication and Service Desk experience are essential to support DoD missions and maintain high service levels.
Step into the Enterprise Service Desk Tech: 1st‑Line Support (Hybrid) role at CACI in Oklahoma City, OK, United States and grow with us.
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This posting is for the Enterprise Service Desk Tech: 1st‑Line Support (Hybrid) role at CACI, based in Oklahoma City, OK, United States.
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