Lead Enterprise Service Desk Manager - DoD Secret Clearance
Listed on 2026-11-05
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IT/Tech
IT Project Manager, Systems Administrator, IT Support
CAC I is seeking an experienced Enterprise Service Desk Team Manager to lead a 12-person Service Desk and drive enterprise IT service delivery for the DoD program. This role supports a 24/7 operation and requires a Secret clearance, strong leadership, and a hands-on approach to improving processes and customer satisfaction.
You will mentor staff, coordinate incident resolution, and ensure SLAs are met while aligning to cybersecurity and data protection requirements.
We have an opening for a Lead Enterprise Service Desk Manager
- DoD Secret Clearance in Oklahoma City, OK, United States within Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Lead Enterprise Service Desk Manager
- DoD Secret Clearance role in the description above.
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