Retail Supervisor

Overview

The Retail Supervisor-Events is responsible for managing effective, efficient, and high‑quality event execution in a designated location. They audit, train, and coach Event Specialists on proper compliance standards to represent the CROSSMARK Events team.

Pay rate: $43,888.00/yearly
Languages: Bilingual (English & Spanish)

• Recruit, supervise, and motivate employees to meet client expectations.
• Train Event Specialists on company processes, policies, procedures, and position responsibilities.
• Maintain quality execution by conducting audits and work‑withs of Event Specialists while ensuring Food Safety practices are upheld.
• Communicate with store management about upcoming events and past event execution.
• Serve as the point of contact for all store events, assisting specialists with kits, materials, and tools.
• Monitor and manage expense metrics such as payroll entries and additional expenses.
• Manage execution and overall performance of scheduled events by reviewing daily and weekly scorecards.
• Reschedule events as needed to maximize on‑date and weekend execution results.
• Share competitive knowledge and best practices with the team.
• Build and maintain strong working relationships with field support, recruiting, and client services teams.
• Maintain a clean, orderly demo kitchen and inspect equipment regularly.

• Education/
  
  Experience:
  
  Associate degree or Technical diploma, or 1–2 years related experience/training; or equivalent combination.
• Computer
  
  Skills:
  
  Proficient with company‑provided computer, mobile applications, internal systems, and MS Office Suite.
• Certificates/Licenses: Valid driver’s license;
  National Registry of Food and Safety certification within 30 days of employment if not already certified. Local Food Handlers permit if required.
• Supervisory
  
  Experience:
  
  Direct supervisory responsibilities with approximately 10–50 employees.
• Work Environment: Retail store; local travel may be required.
• Physical Demands: Stand, walk, use hands, reach, talk, carry up to 25 lb (occasionally up to 50 lb), lift wheeled carts, prepare food and beverages, contact cleaning supplies.
• Language
  
  Skills:
  
  English is primary; bilingual may be required.

Product Connections is part of the Acosta Group, a leading collective of retail, marketing, and food service agencies. We specialize in digital and traditional retail events, demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to connect products with the right target audience at the right time, moving consumers through the conversion funnel.

Acosta Group is an equal opportunity employer and will provide reasonable accommodations for applicants with disabilities. If accommodation is needed, please contact  with “Applicant Accommodation” in the subject line.

• Job Category:
  Retail
• Position Type:
  Full time
• Business Unit:
  Marketing
• Salary Range: $43,888.00 – $43,888.00
• Company:
  Crossmark Inc.
• Req