Executive Director

Executive Director

Lead the community. Develop the team. Elevate the resident experience.

We're looking for an experienced Executive Director to lead the overall performance of our senior living community, bringing together people, operations, financial stewardship, occupancy growth, and exceptional resident service.

As Executive Director, you'll serve as the senior leader of the community, overseeing daily operations, department performance, financial results, staffing, resident satisfaction, sales, occupancy, and regulatory compliance.

You'll lead department directors, establish clear expectations, and build a culture where employees feel supported, residents and families feel connected, and the community consistently meets its operational and financial goals. This role reports to the Regional Director of Operations and partners closely with regional and corporate leadership.

• Lead the overall operation and performance of the community, including resident services, sales, business operations, dining, programming, housekeeping, maintenance, and other service areas
• Recruit, develop, coach, and retain strong department leaders while creating clear expectations and accountability throughout the community
• Develop and manage the annual operating budget, monitor financial performance, and ensure timely and accurate reporting
• Partner with sales and marketing leadership to strengthen referral relationships, increase occupancy, and achieve community revenue goals
• Build trusted relationships with residents and families while ensuring concerns are addressed promptly and professionally
• Maintain compliance with federal, state, and local regulations, licensing requirements, company policies, and resident-rights standards
• Ensure appropriate staffing levels, effective scheduling, and properly trained employees across all departments
• Conduct regular leadership meetings, review department performance, identify operational concerns, and implement solutions
• Promote a positive community presence through relationships with referral partners, healthcare providers, regulators, and local organizations
• Protect confidential resident, employee, financial, and operational information

• The community consistently meets its occupancy, revenue, expense, and operational performance goals
• Residents and families receive responsive service and have confidence in the community's leadership
• Department leaders understand expectations, communicate effectively, and take ownership of their results
• Staffing levels remain stable, employees are engaged, and turnover is addressed proactively
• Regulatory, licensing, safety, and company standards are maintained across every department
• The community has a strong reputation with residents, families, referral partners, and the surrounding market

• High school diploma or equivalent required; an associate or bachelor's degree in healthcare administration, business, nursing, hospitality, or a related field is preferred
• At least three years of leadership or supervisory experience in senior living, assisted living, memory care, long-term care, healthcare, or a comparable service-based environment
• Previous Executive Director, Administrator, or multi-department operations leadership experience is strongly preferred
• Demonstrated experience leading department managers and large, cross-functional teams
• Strong financial management skills, including budgeting, forecasting, expense management, and operational reporting
• Experience supporting sales, marketing, referral development, and occupancy growth
• Working knowledge of senior living regulations, licensing requirements, resident rights, and operational compliance
• Current Residential Care Administrator License or other administrator credential required by state regulations
• Licensed Nursing Home Administrator credential if applicable to the community's licensing structure
• Strong communication, organization, decision-making, and problem-solving skills
• Proficiency with Microsoft Office and the ability to learn operational, financial, and resident-management systems

• You're a visible, hands-on leader who builds trust with employees, residents, and families
• You can balance resident experience, employee engagement, compliance, occupancy, and financial performance
• You create accountability while providing employees with the coaching and support needed to succeed
• You understand that everyone in the community plays a role in resident satisfaction and…