Service Engineer

Join to apply for the Service Engineer role at IBA Proton Therapy
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At IBA, we’re not just building technology – we’re shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound:
Protect, Enhance, and Save lives. For almost 40 years, we’ve been at the forefront of innovation, developing cutting‑edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in proton therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.

Our expertise spans four business lines:

• Proton Therapy – delivering next‑generation precision treatment
• Radiopharmaceuticals – supporting oncology care with premium services and equipment
• Dosimetry – ensuring safety and quality in medical equipment
• Industrial Accelerators – advancing technology for medical and industrial use

We’re looking for a hands‑on engineer to install, operate and maintain our cutting‑edge Proton Therapy System (PTS). You’ll troubleshoot issues, perform routine and corrective maintenance, support hardware/software testing, and contribute to system upgrades and inspections. Your work will directly support clinical operations and global system performance.

• Install and maintain the PTS during all phases of deployment including QA, EHS, development, testing, validation and clinical support.
• Troubleshoot electrical, mechanical, and software issues.
• Propose improvements relating to equipment reliability, installability and operability, in collaboration with R&D.
• Perform preventative and corrective maintenance, upgrades, and inspections.
• Communicate system status to leadership and internal teams.
• Support hardware/software testing and clinical operations.
• Maintain records in line with QA and FDA standards.
• Participate in all phases of system testing (unit, integration, validation).
• Mentor and provide support to new team members and/or subcontractors.
• Train customers to use equipment and/or system in a safe and efficient manner.

• Mission‑driven and passionate about improving patient outcomes.
• Customer‑focused with a proactive, solution‑oriented mindset.
• Collaborative team player with strong interpersonal skills.
• Reliable, detail‑oriented, and committed to meeting deadlines and regulatory standards.

IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs—covering you and your family.

Approximate Salary Range: Approx. $74,000 - $105,00

Variable Pay: Profit sharing, time‑based compensation, “above & beyond” award, referral rewards

Core Benefits (100% employer‑paid):

• Life & AD&D Insurance (1x annual salary)
• Short/Long‑Term Disability (80% / 60% of pay)
• Medical, Dental, Vision premium subsidies
• Health Savings Accounts / Health Reimbursement Accounts contributions
• Wellness incentives (up to $500/year)
• 401(k) match (up to 4%)
• 10 weeks full paid Parental Leave
• Paid time off: 7 personal + 10 PTO days (first year)
• Tuition reimbursement & development support
• Emergency travel & employee assistance

Optional Benefits:
Voluntary Life Insurance, Pre‑paid Legal, Flexible Spending Accounts.

Associate

Full‑time

Engineering and Information Technology

Medical Equipment Manufacturing, Industrial Machinery Manufacturing, and Appliances, Electrical, and Electronics Manufacturing