Senior Call Center Quality Assurance Specialist
Listed on 2026-10-09
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Quality Assurance - QA/QC
Data Analyst
ASM Research is seeking a qualified QA professional to monitor call center interactions, review customer feedback, and identify root causes of quality issues. You will report findings to client partners, internal teams, and vendors, and propose actionable recommendations to improve processes and customer satisfaction.
Responsibilities include analyzing survey results, maintaining quality metrics, providing coaching feedback to agents, and supporting training teams with content and materials.
Are you ready to take on the Senior Call Center Quality Assurance Specialist role at asmexternalcareersite?
The Senior Call Center Quality Assurance Specialist role at asmexternalcareersite is now open for applications in United States.
Join us at asmexternalcareersite as our next Senior Call Center Quality Assurance Specialist in United States.
We are currently recruiting a Senior Call Center Quality Assurance Specialist for our team in United States.
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