Assistant Food & Beverage Manager

Assistant Food & Beverage Manager at Omni Hotels & Resorts

Join our team at a 605-room convention center hotel located in the heart of downtown Oklahoma City. The hotel is adjacent to the Paycom Center, the Oklahoma Convention Center, and across the street from the 70-acre Scissortail Park. The property features an all‑day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), a specialty restaurant (Bob's Steak & Chop House), a coffee shop (Park Grounds), and a retail outlet (Rare Bird Gift Shop).

Guests can also enjoy a Mokara Spa, fitness center, and a rooftop pool and bar (Cat Bird Seat) with a fire pit, outdoor lawn, and cabanas. The hotel offers 76,000 square feet of meeting and event space, including a 20,000‑square‑foot ballroom, a 10,000‑square‑foot ballroom, and a 4,200‑square‑foot outdoor pre‑function space overlooking the park.

• Responsible for assigned shift, assisting in overall management.
• Supervision and coordination of the outlet floor, including employees and guests, during outlet operation.
• Supervise the maintenance of outlet dining room for cleanliness, sanitation, and appearance.
• Communicate daily pre‑meal meeting with service staff daily.
• Monitor each guest experience to include timing, food quality and presentation.
• Monitor guest satisfaction and comments regarding overall outlet experience.
• Ensure follow up for any guest complaints, ensuring guest satisfaction.
• Assist outlet managers with monitoring food and liquor requisitions and food waste, placing orders when needed.
• Floor presence during peak hours to include inspecting tabletops, side‑stations and tray stands are all up to Omni standards.
• Assist outlet managers with scheduling/payroll, budgeting, forecasting, beverage and food costs and month‑end inventory, as needed.
• Participate in outlet recruitment processes and training of newly hired employees, as needed.
• Ensure all equipment is in good condition and clean, prepare maintenance requests and follow‑up.
• Monitor bar controls, jigger use, and responsible alcohol service daily.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.

• Candidate is required to have at least 2 years management experience in food and beverage restaurant operation, preferably in a hotel and/or fine dining restaurant, or completion of the Omni Food and Beverage LID Program.
• Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.
• Ability to teach employees importance of interacting with internal/external guests and courteously solve internal requests.
• Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co‑workers.
• Ability to multi‑task and work in fast‑paced environment.
• Must be proficient with necessary software and programs.
• Ability to work well under pressure, managing a high volume of orders and guest requests.
• Strong organizational skills with the ability to multi‑task and provide guest follow‑up in a fast paced environment.
• Must be able to work a variety of shifts, including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applica