Deli Manager

Do you have a passion for food, love providing top level customer service and enjoy working in a fast-paced environment? Since our employees are also owners, they care deeply about providing high quality service to each and every customer. Our mission as an employee owned company is to offer quality food choices to the communities we serve, support local farmers and producers, and develop and reinvest in our employee owners.

Apply today and begin your ownership journey!

DELI DEPARTMENT MANAGER PURPOSE STATEMENT:
To manage the Deli Department to achieve maximum sales and profit while maintaining optimum store conditions.

SIGNIFICANT

JOB RESPONSIBILITIES:

To greet customers, respond to customer questions/requests/ complaints and explain store policies in a courteous manner.

To initiate and/or make recommendation regarding the hiring, firing, discipline, promotion and evaluation of all Deli Department personnel. To orient and train all new Deli Department Employees and retrain employees when necessary.

To process customer purchases quickly and accurately by the operation of an electronic cash register, scanner and scale.

To maintain the perishable department Communication Board with weekly updated material and follow the guidelines posted on the board for the Sampling Program and intercom announcements.

To develop a weekly labor schedule for all Deli Department employees for the approval of the store manager.

To implement the weekly display plan for display/table/case merchandising and ad promotion.

To order all deli products and supplies from authorized vendors to minimize out-of-stocks while maintaining the desired deli turns.

To adhere to all county, state and federal health regulations and codes instructing those supervised to comply. To clean department floors, mirrors, containers, cooler, shelves, slicer, fryer, production area, equipment and cases. Safely use cleaning equipment and chemicals.

To supervise/perform/organize the cooler/freezer/preparation area for receipt of merchandise, verify the merchandise against the invoice, inspect the delivery for shortages/damage and quality, sort cases for stocking or product preparation and code-date all case items in the cooler/freezer.

To supervise/perform:
1) transportation of product to the sales floor/cooler/freezer/product preparation area either on stocking carts or pallets;
2) open cases, place merchandise in the designated cooler/freezer/case/shelf/display position/area,
3) check the product code/freshness date and
4) “face/front”/rotate the front row of each display.

To supervise/perform the safety procedures used in the operation of the baler, case cutter, pallet jack, knife, intercom, pricing gun, slicer, fryer, ovens, proofer, steam table, stove, scales and wrapper (must be 18 years or older to operate the pallet jack, slicer, fryer, steam table and baler).To supervise/perform the counting and recording of individual items of merchandise for inventory.

To compute the retail price from cost, complete price changes-PLU file system maintenance, supervise/perform the manual price-marking/labeling of merchandise without a UPC code.

To supervise/perform the movement of damaged/unsalable and "returnable" products from case to the preparation area, the return of damaged product to the warehouse for credit and the re-processing of product for sale or marking the product down in price.

To communicate with the store manager on problems, recommendations for change, effectiveness of plans and merchandising decisions.

To supervise/perform the checking of case and cooler temperatures 4 times daily utilizing the time keeping system to record each check.

To supervise/perform the preparation, display and packaging of all products in the deli department.

To perform miscellaneous tasks assigned by the store manager, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers.

QUALIFICATIONS:

REQUIRED:

Basic mathematical ability (add, subtract, multiply, divide) and ability to count.

Able to give/receive complex verbal and written instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.

Work and educational history demonstrating stability.

The ability to read and write English; able to read instructions, merchandise labels, order codes, numbers, reports, printed paper invoices and order forms.

PREFERRED:

High school diploma or equivalent.

Prior Deli Department…