Director, Ticket Sales

About the Oklahoma City Comets:

The Oklahoma City Comets, Triple-A affiliate of the Los Angeles Dodgers, bring exciting baseball and family-friendly entertainment to Chickasaw Bricktown Ballpark. Building on a strong baseball tradition in Oklahoma City, the Comets deliver top-tier talent and memorable fan experiences. As part of Diamond Baseball Holdings (DBH), the Comets are supported by a network of clubs focused on innovation, collaboration, and long-term success.

DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Job Description:

The Director of Ticket Sales is responsible for building upon an established foundation and aggressively growing the organization’s ticket sales revenue. This role will focus on mentoring, training and developing the sales staff while maximizing current revenue streams and actively working to create new and unique revenue opportunities.

What you’ll be doing :

Evaluate the daily activities of the Sales Team and provide regular feedback, training and coaching during weekly reviews

Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and attending meetings with everyone on a regular basis

Identify, recruit, hire and train current and new members of our sales team to build a dynamic sales environment that will accomplish the sales goals of the organization

Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement when necessary

Actively solicit feedback from existing clients and use this information to develop additional benefits, address concerns and improve the ticket offerings for our customers

Work to identify new key community relationships or partnerships that will assist in developing new opportunities. Represent the organization in the community at various events and programming

Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio

Model and enforce the Five Core Business Strategies and Team Operating Principles Other duties as assigned

Qualifications:

5+ years of experience in ticket sales2+ years of experience in ticket sales management

Bachelor’s degree in sports management, marketing, business, or a related field

Proven ability to develop and train sales staff

Strong time management and organization skills

High personal accountability

Ability to communicate articulately and confidently both verbally and in writing with individuals at every level

Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same time

Able to work non-traditional hours, including nights, weekends, and holidays