Security Supervisor; Crest

JOB SUMMARY

To plan, direct, coordinate, train and supervise Goodwill Security Officers, operations, and prepare work schedules. The Supervisor will primarily work 2nd/3rd shifts during the hours between 10pm-6am.

Security Officers

Hours:

10:00am - 6:00pm

Schedule:

Monday – Tuesday Off

$18.75 per hour

• Punctual and dependable attendance.
• Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors.
• Will fill in for Security Management and Security Officers as needed.
• Supervise security officers at ten or more contract sites.
• Manage, request, and maintain all supplies and equipment.
• Plan, assign, and evaluate the work performance of security personnel.
• Coordinate with Security Manager to train employees, monitor/approve timecards, manage safety, and staff accountability expectations.
• Become proficient in CCTV operations and train all site security officers.
• Conduct random inspections on Officers to ensure appearance standards and conduct are meeting requirements.
• Coach all officers on the Elements of Proof regarding shoplifting.
• Perform a broad range of supervisory responsibilities over others.
• Interpret customer needs and provide solutions while conforming to industry and Oklahoma CLEET standards.
• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Work continually with the Security Manager and Assistant Manager to ensure compliance with stated mission, goals, regulations, and guidelines.
• Communicate with Security Manager and Assistant Manager, customers, clients, and the public.
• Prepare and administer schedules for all security officers.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and codes.
• Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately.
• Administer First Aid and CPR if required.
• Perform other duties and projects as required by management.

• High school diploma or GED, preferred.
• Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required.
• 2 years supervision and management experience preferred.
• 3 years of experience CLEET, law enforcement, or military service, preferred.
• Must be 21 years old.
• Valid Oklahoma Driver’s License and Car Insurance verification required.
• Must pass OSBI/DOC background check.
• Must pass MVR check and maintain good driving record.
• Ability to speak, read, and write the English language.
• Reliable transportation and means of communication required.

• Functional/Technical
  
  Skills:
  
  Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Dependability:
  Punctual, reliable, trustworthy, and consistent in performance and behavior.
• Ownership:
  Proactive, accountable and committed to continuous improvement in products and services.
• Interpersonal
  
  Skills:
  
  Effectively communicates, interacts and works with others.
• Customer Focus:
  Meets the expectations of internal and external customers; gets firsthand customer information and uses it for improvement in services; establishes and maintains effective relationships with customers and gains their trust and respect.
• Commitment to our mission and Lives the Values.

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Strong time management skills and demonstrate adherence to timelines and schedules.
• Good interpersonal skills: able to work well with a wide range of people.
• General knowledge of Oklahoma law.
• Ability to complete and maintain CPR and First Aid certifications.
• Ability to observe or monitor objects or work activity to determine compliance with operating or safety standards.
• Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.

• Standing, walking, stooping, and bending for long periods of time…