Residential Appliance Repair Technician

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development
• Vision insurance
• Wellness resources

Location:

Oklahoma City, OK | Job Type: Full-time

Founded in 1997, Guinco Service is a premier, family‑owned appliance repair company. We are an exclusive Factory Certified Care provider for the Whirlpool Corporation family of brands (Whirlpool, Maytag, Kitchen Aid, Jenn‑Air, Amana). Our motto is "Let our family help yours," and that applies to our employees just as much as our customers. We provide a collaborative, supportive, and team‑oriented setting where you can build a long‑term career.

Hear from our employees!

We know that for a technician, the support team behind you is just as important as the tools in your hand. We have built a system designed to help you succeed:

• Stop Chasing Parts: We perform in‑office part pre‑screens and pre‑order parts for most calls before you ever arrive.
• Fully Stocked Support: You are backed by a fully stocked warehouse with inventory supported by the nation’s two largest appliance parts distributors.
• Paperless Workflow: We are 100% paperless—all service orders, technical data, and routing are handled electronically via company‑issued iPads.
• Home-Based Dispatch: Start your day from your driveway. You dispatch directly from your home to customer locations.

We offer a competitive pay structure based on experience, market location, and skills. In addition to steady work volume, we offer a comprehensive benefits package:

• Health, Dental, & Vision Insurance: 50% of premiums paid by the company for employees.
• Health Savings Account (HSA): Includes company contributions.
• Family Support: Paid Maternity & Paternity Leave.
• Insurance: Company‑Paid Life Insurance/AD&D, with voluntary Critical Illness, Accident, and Hospital Indemnity options.
• Disability: Long Term Disability coverage.

• 401(k): Retirement plan with company match.
• Time Off: Paid Time Off (PTO), Holiday Pay, and Bereavement Leave.

• Company Vehicle: Take‑home vehicle provided.
• Expenses Covered: Gas card and vehicle maintenance covered.
• Tech: iPad and truck stock provided.
• Uniforms: Company‑provided.

• Diagnose & Repair: Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards.
• Customer Service: Maintain a high level of customer satisfaction through effective communication and a professional demeanor.
• Digital Management: Utilize a company‑issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically.
• Decision Making: Make timely, independent decisions regarding repairs while working within a supportive team structure.
• Communication: Effectively communicate with customers, technical support, dispatch, routing, and management.

• Experience: 2+ years of experience as a Full Line Appliance Repair Technician (Refrigeration, Cooking, Cleaning, Laundry) is required.
• Physical Ability: Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds.
• Screening: Willing to undergo a pre‑employment drug screen, criminal background check, and driver’s license check.
• Attitude: Enthusiastic, reliable, and customer‑service focused.
• Technical
  
  Skills:
  
  Basic computer/tablet skills and strong mechanical aptitude.