Healthy Living​/Membership Coordinator, North Side YMCA

The Healthy Living & Membership Coordinator is responsible for supporting membership operations and coordinating health and wellness programs. This role combines member engagement, staff supervision, and program development to ensure a positive experience for all members. The coordinator will oversee Member Services Associates, assist with fitness programming, and contribute to the overall success of membership and wellness initiatives.

• Assist director with supervision and scheduling of Member Services Associates.
• Provide training and development for Member Services staff.
• Monitor membership sales goals and prepare reports.
• Assist with renewals, cancellations, and bank drafts.
• Input membership and program information into the system.
• Provide coverage for Member Services Associates as needed.
• Participate in branch/association special events.

• Assist in the development and delivery of fitness programs for youth and adults.
• Assist director in recruitment, hiring, and supervising fitness and group exercise staff.
• Instruct group exercise classes and personal training sessions as needed.
• Conduct new member orientations and fitness consultations.
• Assist director with scheduling staff and monitoring payroll accuracy.
• Ensure staff certifications remain current and enforce YMCA policies in fitness areas.
• Maintain cleanliness and safety of fitness equipment and facilities.
• Support health and wellness seminars, clinics, and special events.

• Develop meaningful and sustainable relationships with members, donors, and volunteers.
• Promote YMCA values of caring, honesty, respect, and responsibility.
• Prepare accurate incident/accident reports when needed.
• Participate in budgeting, reporting, and promotional activities as directed.

• High school diploma or equivalent; college degree in health-related field preferred.
• One or more years of experience in sales, customer service, or fitness programming.
• CPR/AED/O2 and First Aid certifications (renewed annually). (Training provided by the Y, if needed)
• Completion of required YMCA trainings within designated time frames.
• Personal Training Certification preferred (required if conducting sessions).
• Strong communication, interpersonal, and supervisory skills.
• Ability to lift up to 50 lbs and respond to emergencies effectively.