Receptionist, Administrative​/Clerical

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Job Title: Receptionist

Location: Orlando, FL

Department: Administration

Reports To: Office Manager

Employment Type: Full-Time

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities, provide administrative support across the organization, and ensure a welcoming and efficient environment for all visitors and employees.

• Greet and welcome guests and clients as they arrive at the office
• Answer, screen, and forward incoming phone calls in a courteous and professional manner
• Maintain the reception area, ensuring it is clean and presentable at all times
• Receive, sort, and distribute daily mail and deliveries
• Schedule appointments and manage meeting room bookings
• Provide basic and accurate information in person or via phone/email
• Assist with administrative tasks such as filing, photocopying, and data entry
• Handle inquiries and redirect them to appropriate departments
• Support the team with ad‑hoc tasks as needed

• High school diploma or equivalent (required)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities

• Standard office environment
• Miracom Hive

Location:

New Orleans, LA

Reports To:

Office Manager

Job Summary:

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk duties, manage phone calls, and provide administrative support to ensure smooth office operations.

• Greet and welcome visitors in a courteous and professional manner
• Answer, screen, and forward incoming phone calls
• Maintain office security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Receive, sort, and distribute daily mail and deliveries
• Maintain a tidy and presentable reception area
• Schedule appointments and manage conference room bookings
• Provide basic and accurate information in‑person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and data entry

• High school diploma or equivalent; associate’s or bachelor’s degree is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Professional appearance and attitude

Reports to:

Customer Service Manager

Job Summary:

We are seeking a friendly, detail‑oriented, and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries efficiently, and ensuring a positive customer experience.

• Respond promptly to customer inquiries via phone, email, chat, or social media
• Provide accurate information regarding products, services, orders, and policies
• Handle complaints, returns, and issues with empathy and professionalism
• Document customer interactions and update records in CRM systems
• Work with other departments to resolve complex issues and ensure customer satisfaction
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Follow up on customer interactions to ensure resolution and satisfaction
• Identify and escale priority issues when necessary

• High school diploma or equivalent;
  Associate’s or Bachelor’s degree is a plus
• Excellent communication and interpersonal skills
• Strong problem‑solving abilities and attention to detail
• Comfortable using CRM software, email platforms, and chat tools
• Ability to multitask, prioritize, and manage time effectively