Business Support Analyst

Overview

Our client, a leading financial services organization, is seeking a Business Support Analyst to join their team. As a Business Support Analyst, you will be part of the ACH Operations Department supporting the ACH Processing team. The ideal candidate will demonstrate strong attention to detail, excellent communication skills, and a customer-centric mindset, which will align successfully in the organization.

Job Title: Business Support Analyst / Financial Operations Analyst
Location: Johnston, Rhode Island
Pay Range: $22/hr on W2
Duration: 3-4+ months

• Manage daily ACH origination and receipt processes, ensuring timely and accurate transmission of files.
• Provide administrative support for both ODFI (Origination Depository Financial Institution) and RDFI (Receiving Depository Financial Institution) functions.
• Assist Citizens Corporate Customers and internal staff via phone and email, delivering effective communication and support.
• Research and resolve ACH account inquiries, ensuring customer satisfaction and compliance with SLAs tied to NACHA.
• Support the team in meeting daily and monthly deadlines, prioritizing tasks efficiently.

• 3-5 years of experience in financial operations or related fields.
• Strong attention to detail and ability to perform repetitive tasks accurately and efficiently.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Outlook and familiarity with financial systems and products.
• Ability to thrive in a fast-paced environment with strong time management skills.

• Opportunity to work in a dynamic and supportive team environment.
• Chance to develop expertise in ACH operations and financial processes.
• Work schedule Monday through Friday, 8:30 am to 5:00 pm, with a 40-hour workweek.
• Potential for career growth within a reputable organization.
• Supportive work environment that values diversity and inclusion.

• Medical
• Dental Plan
• Vision Plan
• 401(k)
• Weekly Pay

If this is a role that interests you and you d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.