Laboratory Assistant

About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a nationwide network of clinics, we offer innovative technology, compassionate patient care, and comprehensive fertility treatment services, ensuring a seamless and high-touch experience for families on their path to parenthood. Learn more at

The Laboratory Assistant plays an essential role in the fertility journey by providing critical support in both the andrology and endocrinology laboratories. This position is ideal for individuals who are detail-oriented, compassionate, and excel in a collaborative, fast-paced environment. Working closely with laboratory leadership, physicians, nurses, and technical staff, the Laboratory Assistant ensures timely and accurate processing, contributing directly to patient care, treatment success, and overall clinical outcomes.

We are seeking a Laboratory Assistant to join our dedicated team at Pinnacle Fertility
- Ohio in Westerville, OH
. This is a full-time, onsite position
, working Monday-Friday, 6:00 AM - 2:00 PM
. One week per month, the shift will adjust to 7:00 AM - 3:00 PM
. Rotating holiday coverage is also required.

• Assist with laboratory operations, audits, compliance checks, and reporting, including sample collection and handling.
• Assist with patient check-in and check-out processes.
• Manage and maintain cryogenic storage equipment, including handling and inventorying cryopreserved specimens (sperm, oocytes, embryos).
• Coordinate transportation of cryopreserved specimens with third-party vendors while ensuring compliance with regulatory standards.
• Maintain accurate patient records in the electronic medical record (EMR) system and process medical record requests.
• Act as a primary point of contact between the laboratory, physicians, and nursing teams for lab-related coordination.
• Organize and manage laboratory paperwork, supply inventory, and administrative documentation as well as data submission.
• Assist with additional projects and administrative duties as assigned.

• Education
  :
  High school degree required. Bachelor's degree in biology, chemistry, or a related science field is preferred.
• Experience
  : 6+ months of laboratory experience outside of coursework is a plus.
  • New graduates and upcoming graduates are encouraged to apply.
• Skills
  :
  • Excellent attention to detail and strong organizational skills
  • Compassionate and effective communicator, especially with patients
  • Able to work independently and collaboratively within a team
  • Familiar with laboratory safety and quality control protocols

• Hourly Rate: $17.00 - $21.00 per hour (Final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Further details will be provided during the interview process.

At Pinnacle Fertility, we value and celebrate diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.