Pharmacy Technician

DEPARTMENT:
Pharmacy

NATURE OF POSITION:
To provide customer service to all patients and provide technical support of the provision of pharmaceutical services under the direct supervision of a pharmacist.

• High School graduate or equivalent required
• Must be at least 18 years of age
• Technician training or equivalent experience in a pharmacy
• Technician permit from the Oklahoma State Board of Pharmacy in good standing

• Communicate clearly and effectively with physicians, coworkers, patients, and the public
• Must be able to add, subtract, multiply and divide whole numbers relating to providing pharmaceutical care
• Always protects the confidentiality of patients and their records by complying with COFMC Patient Confidentiality and HIPAA policies and procedures
• Provides excellent phone etiquette and customer service by stating his/her name, job title and department
• Must be capable of operating the cash register effectively
• Provides excellent organizational skills with close attention to detail, accuracy, and neatness
• Actively participate in agency sponsored staff training events, (Safety instruction, evacuation drills, OSHA training, etc.)
• Demonstrate flexibility and willingness to adapt to The Clinic's needs and demonstrates a positive attitude
• Efficiently navigates the Electronic Health Record and Pharmacy Software to maintain patient information and enter data from physician orders into the computer
• Adjudicate and problem solve insurance rejections and issues in timely manner
• Prepare dosage units for pharmacist's review from prescriber’s orders which may include oral and topical medications
• Input, prepare, label, and/or compound medications as well as verify expiration dates and lot number when applicable in coordination with prescription requirements according to Oklahoma State Board of Pharmacy
• Ensure that all medication preparation activities are verified by the pharmacist
• Check for expired medications
• Manage, order, and receive pharmacy supplies in conjunction with pharmacists
• Filing of Rx records
• Performs other duties as assigned

• Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
• Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then, if necessary, with 3rd party mediation)
• Displays a friendly manner and is easy to approach
• Maintains a neat, clean, well groomed, appearance and dresses in accordance with the dress code policy
• Leaves personal problems out of the workplace
• Treats all coworkers with dignity and respect
• Abstains from gossip in the workplace
• Arrives on time and works through designated hours
• Completes tasks effectively, accurately and on time
• Demonstrates little or no absenteeism/follows leave guidelines
• Follows designated line of support
• Display a willingness and flexibility to respond to unusual job related demands
• Manages time well
• Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
• Shares equally in the workload of the department
• Works cooperatively with all team members and departments
• Works independently requesting assistance from supervisor only as needed
• Abstains from criticizing COFMC, colleagues and supervisors
• Demonstrates loyalty to COFMC, colleagues and supervisors
• Demonstrates support of the mission and vision of COFMC
• Accepts and participates in cross training
• Takes initiative to identify skill development needs
• Commitment to the mission of COFMC.