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Front Desk Supervisor

Job in Thackerville, Love County, Oklahoma, 73459, USA
Listing for: WinStar World Casino Resort
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Event Manager / Planner, Guest Services
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
Position: FRONT DESK SUPERVISOR
Location: Thackerville

Front Desk Supervisor

Location:

Thackerville, OK

Salary: $18 - $20 per hour DOE

Key Responsibilities
  • Deliver 5-star customer service, ensuring each guest leaves with a smile from check‑in to check‑out.
  • Take ownership of the front desk operations, motivate the team, and ensure each staff member is in the right place at the right time.
  • Monitor room reservations, departmental budgets, and assist in preparing financial reports to meet revenue goals.
  • Provide continuous training, coaching, and feedback to help the front desk team grow and excel.
  • Ensure smooth operations by implementing corporate marketing initiatives, investigating guest complaints, and maintaining safety standards.
  • Practice and promote Win Star’s culture and values, ensuring high standards are met and having a positive impact on team and guests.
Experience
  • Previous hospitality experience with a strong understanding of front office operations, customer service, and management.
  • Strong written and verbal communication skills to provide clear direction and exceptional service.
  • Ability to manage multiple priorities in a fast‑paced environment while maintaining high service standards.
  • Solid understanding of hotel systems and financial management.
  • Natural ability to work well with others, inspire your team, and foster a positive work environment.
Physical & Mental Requirements
  • Move swiftly and safely in a dynamic environment.
  • Lift up to 25 pounds.
  • Work comfortably in varying temperatures and high‑energy settings.
Why Join Us?
  • Career Growth:
    Promotion from within and opportunities for advancement.
  • Exciting Environment:
    Work with a passionate team at one of the largest resort hotels in the region.
  • Competitive Pay & Benefits:
    Salaries and benefits designed to reward hard work and dedication.

Ready to Join Our Winning Team? Apply today! You can also text us at  for more information.

Position Information

  • Company:
    Winston Hospitality, Inc.
  • Position:
    Front Desk Supervisor
  • Status:
    Full Time
  • Shift: First (Day), Second (Afternoon)
  • Req #:
  • Date Posted:
    December 17, 2025
  • Location:

    21444 World Way Drive, Thackerville, US, OK, 73459
  • Job Category:
    Staff
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