Computer

Our client, a leading financial services organization, is seeking a Computer Support professional to join their team. As a Computer Support specialist, you will be part of the IT Support Department supporting a high‑profile user community. The ideal candidate will demonstrate excellent communication skills, problem‑solving abilities, and a proactive attitude, which will align successfully in the organization.

Computer Support

Phoenix, AZ

• Provide software and hardware support to end‑users in a professional banking environment
• Assist with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, and anti‑virus solutions
• Troubleshoot and resolve technical issues using Service Now or similar ticketing systems
• Reimage, back up, and restore user devices remotely and onsite to ensure optimal performance
• Configure, install, and test hardware components and manage hardware deployment replacements

• 3-5 years of experience providing software/hardware support, with knowledge of server and Cisco technology in a professional setting
• Proficiency with troubleshooting/supporting MS Office suite including MS Teams, Outlook, and Windows OS
• Experience assisting with Virtual/Desktop/Laptop Management and infrastructure applications
• Prior experience working with Service Now or similar ticketing systems
• Strong customer communication and service skills, with knowledge of two‑factor authentication

• Opportunity to work in a professional banking environment supporting high‑profile users
• Engage in diverse technical tasks including hardware configuration and troubleshooting
• Gain experience with industry‑leading tools and technologies
• Work onsite in Phoenix, AZ with a standard Monday to Friday schedule
• Be part of a dynamic team committed to excellence and professional growth

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!