Coordinator - Facility Operations & Student Development

The Campus Recreation Department at Pittsburg State University seeks applicants for a Coordinator of Facility Operations and Student Development. The primary function of the Coordinator is to oversee and provide student leadership and manage the daily operations and reservations of all Campus Recreation facilities by managing and supervising student employees and ensuring all operation and safety policies are followed. Facilities include the Student Recreation Center (SRC), Robert W.

Plaster Center Fitness Center, and all outdoor facilities.

• Hire, appoint, train and supervise student rec staff, facility supervisors, and facility assistants with a focus on student development and learning by hiring, training, supervising, disciplining, and terminating student employees
• Create, maintain, and/or modify operational and safety procedures, emergency action plans
• Provide instruction and development opportunities for staff through training, coaching, and performance evaluations that incorporate student learning outcomes including critical thinking, creative thinking, problem solving, quality customer service, conflict resolution, initiative, communication, innovation, and other transferable skills related to work life after college
• Coordinate student staff in-service trainings specific to emergency, accident and incident protocols
• Track and maintain relevant certifications for respective staff
• Develop and execute customer service training program to ensure goals, objectives and outcomes are met
• Ensure high level of integrity, teamwork, communication and initiative of all staff
• Develop manuals for training facility staff on conflict resolution, customer service, and emergency procedures
• Manage timecards and bi-weekly payroll for respective staff
• Train student staff to use the point-of-sale system within Fusion

• Ensure all department recreation facilities operate within required risk management procedures and oversee the implementation of standardized safety practices
• Maintain a clean and safe environment by using risk management techniques and providing quality customer service to all users, and make sure all facilities are operated in a safe manner and equipment is in good repair
• Communicate expectations, policies, and guidelines of appropriate use of facilities
• Recommend improvements to policies and guidelines as needed
• Resolve conflicts that occur in facilities including user non-compliance of facility and department policies and guidelines, illegal access of facilities, inappropriate behavior, etc.
• Responsible for daily indoor and outdoor reservations and communication of confirmed reservations
• Use Campus Recreation software, including Fusion Software and backend programing to create reservations, print daily room/facility schedules and usage reports
• Work with Associate Director of Programs and Maintenance to maintain/trouble shoot fitness equipment issues and complete basic repairs when needed
• Responsible for monthly and annual inventory assessment for office supplies, equipment for equipment check out and staff clothing
• Responsible for scheduling and execution semi/annual facility cleaning
• Use the University Physical Plant online work order system for maintenance and preventative maintenance
• Coordinate with outside groups for special events
• Coordinate with academic areas for class reservations/equipment needs
• Identify strategies for facility operations to be more efficient and effective through technology and other processes and systems
• Assist with the development and execution of assessment programs for facility operations
• Balance cash drawers and make deposits daily
• Send department announcement to marketing office campus distribution
• Submit work order for building and facility needs

• Maintain and sell memberships
• Facilitate communications with paying members
• Process payroll deduction payments
• Keep membership database up to date
• Create new member profiles in Fusion
• Train student staff how to sell and process memberships

• Participate in overall department…