Parts Counter Sales

Purpose:

Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs instore customer service, overall organizational promotion, and stocking duties.

Job Responsibilities /Duties Promotes and sells products and/or services to meet customer needs

Handles customer needs for the entire transactional process – looking up parts, pulling parts, selling parts, loading out parts

Responsible for the entire inventory process with Non-Deere parts – receipting the parts under the price specified from the vendor and then, marking-up price to ensure gross margin.

Supplies Service Technicians with parts as required

Assists with preparing and maintaining merchandise displays

Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations

Follows up on shortages and expedites issues by reporting to the Warehouse Manager/Parts Manager – Does not act on the shortages

Listens and records potential customer needs or sales/service leads

Will assist in the auditing of customer orders in the customer bins – through making the > 14 day warning call Regularly stocks showroom – as needed

Assist in keeping the parts department clean and orderly

Experience, Skills, and Knowledge:

Must be respectful and diligent when representing Western Equipment Basic data entry/ keyboarding skills

Basic parts and machinery knowledge

Ability to work in a team environment

Ability to lift items weighing up to 75 lbsHigh School diploma or equivalent experience

Fork lift license preferred