Hotel and Banquet Sales Specialist - Pawhuska

Overview

Responsible for the development of market segments and solicitation of new customer relationships and accounts while maintaining existing relationships with current accounts. The Hotel and Banquet Sales Specialist consistently strives to maximize revenue and promote relationships through effective negotiation of guest rooms, meeting space rental, and competitive quotes for food and beverage services. Plans, coordinates, and executes meetings, trainings, conferences, and banquets.

Specifically responsible for performing the following tasks to the highest stands.

• Responsibly represent the Osage Casino and Hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate, and close hotel and banquet sales. Utilize discretion and authority to negotiate contracts and establish approved Osage Casino agreements with vendors.
• Travel and engage in sales activities outside of the property to meet with and entertain customers and prospective customers, participate in trade shows, and industry and community events to promote facilities, to make proposals, maintain contacts, and to close deals.
• Provide Osage proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space, and availability rate to meet group’s accommodations. Develop and quote prices, following enterprise standards.
• Attend weekly sales departmental meetings and other scheduled meetings to support business operations, e.g., BEO meetings, tentative review, lost business review, group-pick up etc.
• Conduct site inspection and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

MINIMUM QUALIFICATIONS:

• Must be a minimum of 21 years of age.
• Bachelor’s degree in Business Administration, Hospitality, or related field, and four (4) years of industry specific experience required.
• Luxury hotel/resort environment preferred.
• Proven history of consistently exceeding sales quotas and targets for a minimum of 4 years.
• Proven ability to represent the organization at industry and non-industry events, serving as a company brand ambassador.
• Experience with cold calling and telemarketing skills.
• Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks.
• This is an on-site position and not a hybrid position.
• Must maintain a neat and hygienic appearance.
• Required to pass a pre-employment drug screening and obtain and maintain a gaming license issued by the Osage Nation.
• Required to maintain a valid Driver’s License.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job function with or without reasonable accommodation.

COMMUNICATION:

• Makes efforts to stay informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
• Effectively communicates concerns and information to Sales Manager.
• Effectively relates ideas for improvements to management in accordance with chain of command.
• Facilitates the flow of information throughout the department by presiding over scheduled meetings with the members of the departmental team as required.

DEPARTMENT OPERATIONS:

• Assists internal and external clients in developing their banquet or room block.
• Approves banquet and room block sales contract negotiations to ensure negotiated rates are in line with the overall financial goals of the company.
• Manage relationships with area vendors to provide services for clients and hotel guests.
• Business solicitation, generating sales, manage sales for designated Osage Casino property and other properties as needed.
• Develop and implement an effective strategic sales plan.
• Receives and delegates incoming leads and RFPs. Oversees follow-through in a timely manner.
• Represents…