AI Operations Lead — Strategy, Analytics & Governance
Listed on 2026-10-16
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software), Data Analyst, IT Project Manager
BMO Financial Group seeks a Manager - AI Operations to oversee monitoring, optimization, and governance of AI-enabled capabilities within the Virtual Connect contact centre, including Amazon Connect analytics and IVR. You will collaborate with product, technology, analytics, and risk to ensure AI solutions deliver value and meet standards.
You will support the Platform Product Owner in executing AI initiatives, interpret results, manage risk, and communicate with leadership.
This role, AI Operations Lead — Strategy, Analytics & Governance at BMO, could be your next career step.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in AB, Canada.
This opportunity is part of our work in Management & Operations, IT & Technology.
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