Client Administrative Services Coordinator
Listed on 2026-01-10
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Administrative/Clerical
Office Administrator/ Coordinator -
Business
Office Administrator/ Coordinator
Overview
Title: Client Administrative Service Coordinator
Location: Hybrid - Olathe, KS
Compensation: $27-$28.85/hr
About PSIWe are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams.
We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
About the RoleThe Client Administrative Services Coordinator will serve as a primary support specialist for the Business Development, Licensure and Client Success Departments. The primary responsibilities of this individual will be coordinating PowerPoint presentations for clients, producing monthly reports, and working with external vendors regarding documentation and payment. The position will also assist with other administrative tasks and projects as required.
This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. This is a hybrid role and is expected to be US-based in the Kansas City Metropolitan area.
Role Responsibilities- Create and maintain strong relationships with the Client Success, Business Development, and Licensure teams, as well as other internal departments.
- Cultivate understanding of the testing industry in order to perform market research requests.
- Maintain familiarity with client contracts and associated SLAs to ensure obligations are met.
- Collect documentation as required from external vendors (Subject Matter Experts).
- Prepare and submit check requests for Subject Matter Experts and follow up to ensure on-time payment.
- Prepare recurring client reports as assigned (monthly, quarterly, annually, as agreed).
- Coordinate development of PowerPoint presentations and other meeting materials for Client Success and Business Development teams, as assigned.
- Perform other related duties as assigned.
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