Travel Specialist
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep
Join to apply for the Travel Specialist role at FTI
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The Travel Specialist assists team members by booking and coordinating travel arrangements, delivering high‑level customer service and attention to detail. This role requires strong communication, organization, and multitasking skills in a fast‑paced environment.
Key Responsibilities- Consult with team members to determine their travel needs, preferences, and budget.
- Research, recommend, and book travel packages, flights, accommodations, and transportation.
- Prepare and present customized itineraries to team members, ensuring all aspects of the trip are covered.
- Handle changes, cancellations, and emergencies, providing prompt support and solutions as needed.
- Maintain accurate records of bookings, payments, and communications with clients.
- Reconcile expenses related to travel, credit cards, hotels, and similar categories.
- Stay informed about current travel trends, restrictions, and updates within the industry.
- Perform other related duties as required and assigned.
Education:
High school diploma or equivalent required; associate or bachelor’s degree in hospitality, tourism, or a related field preferred.
Experience:
1+ years in travel planning, customer service, or the hospitality industry. Familiarity with travel booking software, global distribution systems (GDS), and online reservation platforms is highly desirable.
Travel: 0–10% of time.
Work Schedule:
7 AM – 5 PM, Monday‑Friday. Work may be performed at any time on any day of the week to meet business needs. Overtime may be required.
Olathe, KS
BenefitsFTI offers competitive, merit‑based compensation, career path development, and a flexible and robust benefits package. Full details are available to regular/full‑time team members.
Seniority LevelEntry level
Employment TypeFull‑time
Job FunctionManagement and Manufacturing
IndustriesConstruction
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.
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