Retention Team Lead, Customer Solutions
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Spectrum is seeking a Supervisor, Customer Solutions to lead a team of retention agents focused on sustaining customer relationships across Video, Data and Phone services.
You will coach and evaluate performance, ensure compliance with promotions and credits, and drive strategies to improve retention and overall customer experience. This role emphasizes leadership in a fast-paced call center environment.
We would love to welcome a new Retention Team Lead, Customer Solutions to our team in Olathe, KS, United States.
The following position is for a Retention Team Lead, Customer Solutions with Spectrum.
Our team is growing, and we are hiring a Retention Team Lead, Customer Solutions in Olathe, KS, United States.
This position is for the Retention Team Lead, Customer Solutions role at Spectrum.
We are seeking a motivated Retention Team Lead, Customer Solutions to join Spectrum in Olathe, KS, United States.
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