Excellerate Quality Engineer

Excellerate Quality Engineer

Join the Excellerate Quality Engineer role at FTI.

Education:

Bachelor’s degree in a business or engineering discipline is preferred.

Experience:

Two (2) years of related industry experience is required;
Five (5) years of related industry experience is preferred.

An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Travel: 10-25% depending on company needs.

Work Schedule:

7 AM-5 PM Monday-Friday, with flexibility to meet business needs.

• Ensure products comply with customer specifications, industry standards, regulatory requirements and Excellerate standards.
• Ensure production process work instructions comply with specifications and standards.
• Approve all changes and deviations from established guidance, including Engineering Change Orders.
• Lead and coordinate external customer audits and visits; serve as quality point of contact for all external customer visits.
• Assist team with RFQ’s and other quality related information as needed.
• Support and manage in-process audits to ensure compliance and assess for gaps in the manufacturing process.
• Lead product‑related corrective action (CAPA) discussion and closure.

• Serve as one of the primary customer contacts for quality-related meetings, issues, including specification inquiries and audits.
• Lead response and actions associated with customer quality concerns, including responding to complaints and inquiries in their system.
• Engage team members and other Subject Matter Experts to address process concerns related to customer quality.
• Lead and manage customer quality metrics.
• Lead the deviation process and ensure communication to the customer as required.
• Lead CAPA development in response to customer request.
• Provide feedback and documentation to the customer, as required.

• Create and maintain quality guidance for manufacturing readiness, including product Quality Plans.
• Lead identification and maintenance of customer and industry standard failure modes for inclusion in the FMEA.
• Support development, execution, and maintenance of the Control Plan to ensure compliance with customer specifications, industry standards, and regulatory requirements and Excellerate standards.
• Ensure customer specifications are included in training, as required.

• Support initial investigation and disposition decisions for Non-Conforming Material (NCM).
• Analyze NCM data trends through QMS software to promote manufacturing quality process improvements.
• Lead analysis of customer quality metric data and identify opportunities to reduce customer defects. Collaborate with the site engineers to implement improvements.
• Lead CAPA development for repeat or systemic issues and ensure implementation.

Performs Other Related Duties As Required And Assigned.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.