Financial Operations Supervisor

Financial Operations Supervisor

Zurich is looking to hire a Financial Operations Supervisor to work out of our Overland Park, KS office or our North American Headquarters in Schaumburg, IL.

• Manage the performance and development of seven individuals
• Assign work and ensuring proper workloads
• Contribute to the creation and updating of policies and procedures that align with best practices for billing and collections functions.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Maintain strong relationships with key business partners
• Ensure timely collection and/or disbursement of aged receivable balances
• Identify opportunities for coaching and training for team and/or individuals
• Resolve escalated or complex inquiries and accounts

• Bachelors Degree and 7 or more years of experience in the Billing or Collections area OR
• High School Diploma or Equivalent and 9 or more years of experience in the Billing or Collections area

• Ability to multi-task and meet deadlines
• Strong communication, negotiation and decision‑making skills
• People management skills
• Knowledge/experience with insurance
• Experience with SAP
• Accounting and/or reconciliation experience

The proposed salary range for this position is $85,500.00 - $, with short‑term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families.

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

• Location:
  
  Overland Park, KS or Schaumburg, IL
• Remote Working:
  Hybrid
• Schedule:
  
  Full Time
• Employment Sponsorship Offered:
  No
• Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Insurance
• Nearest Major Market:
  Olathe
• Nearest Secondary Market:
  Kansas City