Manager IT

Overview

We are seeking a full-time Manager IT Applications in our Olathe, KS location. In this role, you will be responsible for managing one or more teams responsible for delivering, enhancing and supporting the Single Sign-On application and partnering with teams with their integration efforts in supporting Garmin’s strategic and business initiatives.

We are looking for an individual who is able to lead, inspire and develop team members by setting clear expectations, goals, providing consistent feedback, training and fostering a collaborative, accountable and high‑performing team. Ideal candidate must be able to communicate effectively at all levels within the organization, influence others across the organization, be experienced in monitoring and alerting tools and be proficient in Java programming language with expertise in RESTful APIs and microservices architecture.

• Provide support to internal/external customers enabling the achievement of excellent customer satisfaction levels and identifying opportunities to extract additional value and reduce business cost/complexity
• Optimize and continuously improve the quality and usability of applications
• Cultivate a culture of highly accountable and performant teams based on modern applications management practices/technologies
• Provide the structure under which functional/technical assistance will be provided to both the business units and customers, as required to service production system and data needs
• Provide operational leadership for day‑to‑day processes/activities for respective application teams and ensure effective management of business requirements (inclusive of key business deliverables and expected results) and priorities by application teams
• Plan/schedule work including the allocation of resources and planning team members’ work
• Participate in discovery efforts, platform evaluation and selection in conjunction with development counterparts to determine feasibility of team or functional goals/objectives
• Coordinate with technical counterparts to ensure projects meet functional requirements, technical requirements, compliance controls, and development standards
• Partner with Business Analysts, Enterprise Stakeholders and Development teams to craft solutions and justify project impacts (benefits, risks and dependencies) and return on investment
• Establish/coordinate requirements for global internet‑related IT projects with global teams
• Proactively identify/contribute to the resolution of ancillary discrepancies and conflicts between interdepartmental applications and strategic channels on an enterprise level
• Manage the reconciliation and drive consensus regarding business tactical/strategic direction
• Oversee application/digital product strategy and vision that includes long‑term planning, industry awareness, and anticipation of business trends
• Research, select, and coordinate with vendors to ensure the best solutions and ROI for Garmin
• Participate in relevant governance processes to ensure all proposed and accepted work has understood goals, scope and ROI
• Participate in the incident management process serving as incident owner when necessary
• Foster innovation/teamwork to align with organizational structure and core values
• Ensure projects are appropriately staffed to align with priorities and delivery targets
• Collaborate with functional/technical leads to ensure optimum team effectivity
• Monitor organization health through each squad’s delivery and quality metrics
• Participate in evolving product development roadmaps
• Provide visibility to reporting director on major accomplishments, changes and risks as well as the health and evolution of both the products and teams and communicate to VP/other directors as needed
• Engage/motivate staff by communicating frequently on the topics of vision, goals, upcoming changes, and status
• Actively implement continuous improvement on an enterprise level for business processes and IT business analysis processes
• Document work in an effective/organized manner in accordance with Garmin/IT standards
• Will champion being solution‑minded and help encourage that thinking throughout the implementation team(s) and will…