Senior Data Center Hardware Support Specialist – Night Shift

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.

A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a Senior Data Center Operations Specialist to support critical enterprise infrastructure in our 24x7 Olathe, Kansas data center. This is a fully onsite, hands-on position for someone experienced with enterprise servers, hardware deployments, cabling, break/fix support, and physical data center operations. This person will install, maintain, troubleshoot, and decommission physical technology infrastructure supporting critical business operations. They will work with servers, storage, routers, switches, and cabling while partnering with day-shift employees, infrastructure support teams, and third-party vendors to maintain continuous data center operations.

This is a fully onsite overnight position based in Olathe, Kansas. The role follows a 12-hour night shift schedule, generally working from 6:00 PM to 6:00 AM. Team members work every Wednesday and Thursday, plus every other Friday, Saturday, and Sunday, creating extended blocks of time off between scheduled work weeks. The schedule averages approximately 42 hours per week and includes built-in overtime eligibility, along with a 15% night shift differential on top of base pay.

• Install, rack, stack, cable, power on, and physically configure enterprise servers and infrastructure equipment.
• Decommission and remove servers and related equipment as part of infrastructure lifecycle activities.
• Perform hands-on hardware troubleshooting and break/fix support.
• Replace server components such as hard drives, memory, processors, power supplies, and related hardware.
• Install, route, label, manage, and troubleshoot network and infrastructure cabling.
• Support physical infrastructure including servers, storage devices, routers, switches, and related equipment.
• Participate in shift turnover meetings to receive work assignments, operational updates, and outstanding priorities.
• Escort third-party vendors performing hardware maintenance and ensure compliance with facility procedures.
• Receive and coordinate equipment deliveries within the data center.
• Document work activities using Service Now and other operational systems.
• Follow established security, access, operational, and safety procedures in a secure facility.
• Collaborate with employees across day and night shifts to support infrastructure availability and continuous operations.

• Experience working in a data center, server room, infrastructure operations, or a comparable hardware-focused environment.
• Hands-on experience installing, deploying, and decommissioning enterprise servers or infrastructure equipment.
• Hardware troubleshooting and break/fix experience.
• Network or structured cabling experience.
• Experience supporting enterprise infrastructure such as servers, storage devices, routers, or switches.
• Ability to perform physical work involving the installation, movement, removal, and maintenance of equipment.
• Ability to work independently in a secure 24x7 operational environment.
• Strong attention to detail and ability to follow established operational and security procedures.
• Ability to work fully onsite in Olathe, Kansas.
• Ability to work the required overnight schedule of approximately 6:00 p.m. to 6:00 a.m.,…